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Thread: ZOOM HUD issue

  1. #11
    HM Support Patvs's Avatar
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  2. #12
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    I did all this but still not working
    Even worst now I can not even open HM2
    Last edited by JC-TheGuide; 08-20-2014 at 10:49 PM.

  3. #13
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    Quote Originally Posted by JC-TheGuide View Post
    I did all this but still not working
    Even worst now I can not even open HM2

    please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

    Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    XP: c:\documents and settings\{username}\appdata\HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #14
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    Quote Originally Posted by Patvs View Post
    please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

    Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    XP: c:\documents and settings\{username}\appdata\HoldemManager
    I just sent the email.
    Thank you.

  5. #15
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    Patvs, have you had any more recent trouble? I took several steps you laid out and it was working fine. It was even working this morning but now it won't load my hands in pokerstars Zoom games...

  6. #16
    HM Support Patvs's Avatar
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    Quote Originally Posted by Kombaiyashii View Post
    Patvs, have you had any more recent trouble? I took several steps you laid out and it was working fine. It was even working this morning but now it won't load my hands in pokerstars Zoom games...

    Update to: http://www.holdemmanager.com/Downloa...AutoUpdate.exe (8187, special Zoom build)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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