Hm2 takes 100% of processor capacity W8

[loeildejack]

Hi, since 2 weeks hm2 takes 100% of processor capacity. I've deleted all the config file and postgres confing and instal directories. My computer: i7470K, 8Go, Sdd 250 go. Tested Postgres 8.4 and 9.3, same results. I've also maded anti virus exclusions ( Hm and postgres ).

[fozzy71]

Hello,


I am sorry to hear you are having problems.


Which Operating System, Firewall, and Anti-Virus are you using?


Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).


Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager.


Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:


1) Uninstall any 3rd party security software bundles.
2) Reboot your computer
3) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - http://hm2faq.holdemmanager.com/ques...ender+Problems
5) Install Microsoft Security Essentials for antivirus/malware protection and update it - Microsoft Security Essentials - Microsoft Windows






Please see the following guide to change your folder permissions:


http://hm2faq.holdemmanager.com/ques...olders+HM2+use





If you continue to have problems, please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
- Open Windows Event Viewer's - Windows Logs - Applications.
- Check for any errors and send the information (Save All Events As...).
- Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F