HM2 not importing hands from PKR as of this morning

[ains21]

Usually works fine, but PKR was down and perhaps changed the software this morning. The hands are still being written to hard drive, but when imported into HM2 they come up under "errors" meaning that no HUD is showing up, nor can I see sessions stats etc.

[ZLo]

Got same problem with PKR hhs

[gunner321]

Same here. Everything was working fine but not today

[dorkdiggler1]

Me too. I've sent an email to support asking if they have changed Hand Histories.

[ivrystd]

Hi,
Anyone knows when problem will be solved?

[dorkdiggler1]

I've checked the HH's myself and can't find any difference.

[dorkdiggler1]

here's a HH from today.

[osmarsexto]

same thing here.
everything was working yesterday, but not today.
HH importing and HUD are failling.

hope the support of HM is already working in a patch or something like this.
it would be nice if they post here, to show they are aware of this issue.

[dorkdiggler1]

HH importing and HUD are failling.

hope the support of HM is already working in a patch or something like this.
it would be nice if they post here, to show they are aware of this issue.

When you say HH importing, you mean HH importing onto your Hard Drive?
My HH's are importing onto my HD but not into PKR. No players are showing
up in Opponents and no hands in reports and no tables showing in table finder.

[osmarsexto]

When you say HH importing, you mean HH importing onto your Hard Drive?
My HH's are importing onto my HD but not into PKR. No players are showing
up in Opponents and no hands in reports and no tables showing in table finder.

exactly, the HH are being written perfectly in my HD, in the handhistory directory.
the problem is that HM is not being able to import them to the HM database.
and as you said, the tab "active session" and the session i've made this morning here isnt appearing in the "reports" tab.