HM2 keeps freezing(not responding)

[TeUnit]

Just recently purchased HM2, running windows 7, windows security, uac ok, but HM2 keeps freezing

thanks for any help,

t

[udbrky]

Please see this FAQ to alleviate any security bottlenecks:

http://hm2faq.holdemmanager.com/ques...olders+HM2+use

See this for HM2 performance tips:

http://forums.holdemmanager.com/gene...ance-tips.html

If you use Note Caddy, see this:

NoteCaddy speed improvement - Assaultware Wiki

Please run maintenance on the DB.


1) Click the database name in the bottom right corner (2nd in)

2) Click the maintenance tab.

3) Click the Full radio button.

4) Click the Optimize button.

Please reinstall Microsoft .NET Framework -
http://hm2faq.holdemmanager.com/ques...p+Instructions

Afterwards, please make sure that you update windows completely. Keep checking to make sure that there are no more updates, until it shows twice, five minutes apart that there are no more updates available.

Please duplicate the issue.

Open Control Panel - System - Administrative Tools - Windows Event Viewer's - Windows Logs - Applications.

Check for any errors and send the information by saving the error. They should be right at the top. We need errors, not information.

Please send a log file as well.

http://hm2faq.holdemmanager.com/ques...ger+Support%3F