Urgent to Sideshow: not be able to install update v of TN2
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  1. #1
    Junior Member
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    Default Urgent to Sideshow: not be able to install update v of TN2

    When I try to update TN2 to latest version than pop me up an error tn2.jpg
    Sideshow please help

  2. #2
    You're out! udbrky's Avatar
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    Default

    What is your antivirus and firewall?

    Add the setup file to your exceptions list.

    Make sure the folder where TN2 is installed is given full permissions and not set to be read only.

    Please update to this version:

    http://www.holdemmanager.com/Downloa...date2.3.62.msi

    Please see this FAQ to alleviate security bottlenecks:

    http://hm2faq.holdemmanager.com/ques...virus+Software
    Regards udbrky (Chris)

  3. #3
    HM Support sideshow's Avatar
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    Hi,

    We reverted to 2.3.15 http://www.holdemmanager.com/Downloa...date2.3.15.msi please uninstall and reinstall this version
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  4. #4
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    nothing help still the same problem?!

  5. #5
    HM Support sideshow's Avatar
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    Hi,

    Please completely uninstall TN2 from your PC

    Go to C\users\yourname\appdata\roaming\tableninjav2
    Move the following file to your desktop Keys_user.txt or it might just be called Keys_user
    Now delete the following folder tableninjav2 from C\users\yourname\appdata\roaming
    Then go to C:\Program Files (x86) and delete the following file PASG

    Uninstall TN2 from your start > control panel

    then install using this version http://www.holdemmanager.com/Downloa...date2.3.84.msi

    Please see the following thread and follow the instructions given to adding the requested files to the list of exceptions in your antivirus http://hm2faq.holdemmanager.com/ques...virus+Software
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  6. #6
    Junior Member
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    Apr 2010
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    Quote Originally Posted by sideshow View Post
    Hi,

    Please completely uninstall TN2 from your PC

    Go to C\users\yourname\appdata\roaming\tableninjav2
    Move the following file to your desktop Keys_user.txt or it might just be called Keys_user
    Now delete the following folder tableninjav2 from C\users\yourname\appdata\roaming
    Then go to C:\Program Files (x86) and delete the following file PASG

    Uninstall TN2 from your start > control panel

    then install using this version http://www.holdemmanager.com/Downloa...date2.3.84.msi

    Please see the following thread and follow the instructions given to adding the requested files to the list of exceptions in your antivirus http://hm2faq.holdemmanager.com/ques...virus+Software
    I folow your instruction but when I try to do the last step (unistalling with using control panel) than jump me a error TN2error.jpg any idea?

  7. #7
    HM Support sideshow's Avatar
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    Aug 2011
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    Hi,

    Please contact support@tablenina.com and link to this post to setup a tv session.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  8. #8
    Member
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    Dec 2013
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    Default

    is it possible to turn off auto updates?

  9. #9
    Holdem Manager Support Sarek's Avatar
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    Default

    You can disable this
    Setup - I want betas

    but "stable" versions still will autoupdate, no way to change

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