New table appear and i missclick
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  1. #1
    Junior Member
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    Jan 2014
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    Default New table appear and i missclick

    HELLO,

    I have a Little trouble, I play with layout stacked and sometimes when I go to click fold in a table just before appear anothertable that was under the table in first line so I missclick.

    That thing don't happen ever but only sometimes this is very baffled.

    I play in pokerstars with Tn2.3.15.0

  2. #2
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

    Default

    Please update to this version:

    http://www.holdemmanager.com/Downloa...date2.3.62.msi

    Please see this FAQ to alleviate security bottlenecks:

    http://hm2faq.holdemmanager.com/ques...virus+Software

    Please send a screenshot of your table layout and cycling screens and a log file.

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
    Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed.
    See instructions Home - Browser Automation, Data Extraction and Web Testing Software | iMacros
    Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.
    Regards udbrky (Chris)

  3. #3
    HM Support sideshow's Avatar
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    Aug 2011
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    Hi aberre13

    Also before sending the log files please check the following "New tables steal focus" in Pokerstars > options > advanced Options and make sure this option is unticked.

    Also we have had a few reports of this happening but it seems to only happen when you are manually clicking check/fold/bet etc is this what you are doing?
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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  4. #4
    Junior Member
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    Quote Originally Posted by sideshow View Post
    Hi aberre13

    Also before sending the log files please check the following "New tables steal focus" in Pokerstars > options > advanced Options and make sure this option is unticked.

    Also we have had a few reports of this happening but it seems to only happen when you are manually clicking check/fold/bet etc is this what you are doing?
    Yes i clicking manually

  5. #5
    HM Support sideshow's Avatar
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    can you also check your DPI settings and let me know what it was set to
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  6. #6
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    Jul 2014
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    Hi sideshow
    i'm experiencing the same problem that Aberre has posted, would you mind explaining me what you mean with "DPI settings"?
    i checked PS settings and are ok, i'm manually clicking check/fold/bet with mouse on PS button

  7. #7
    HM Support sideshow's Avatar
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    On your computer click on the windows icon > in the search box type DPI and you should see it appear then click on it and see what it was set to.

    We should have a fix for this in the next release that we are going to be releasing soon.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  8. #8
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    Quote Originally Posted by sideshow View Post
    On your computer click on the windows icon > in the search box type DPI and you should see it appear then click on it and see what it was set to.

    We should have a fix for this in the next release that we are going to be releasing soon.
    My PC settings about DPI are as follow:
    default set (not larger), i use windows 8
    clear type active (box checked)

    Anyway i give you further information about the issue

    a new table popups suddenly every time TN2 register me to a new sit&go, and the relative popup flashes for an istance, as if i acted on the previous table, and i missclick! It doesn't happen at the end of the session in which there are no more new registrations.

  9. #9
    HM Support sideshow's Avatar
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    Hi,

    We have just released an update that should solve your issue 2.3.72.0 To get this version go to the setup tab > enable I want beta updates
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  10. #10
    Junior Member
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    Quote Originally Posted by sideshow View Post
    Hi,

    We have just released an update that should solve your issue 2.3.72.0 To get this version go to the setup tab > enable I want beta updates
    wonderful!

    I already enabled beta updates

    thx a lot

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