Hi,
I know that HM1 has a problem with the way he shows the rake you've made at tables(more than real). Is still a problem for HM2?
Thanks!
Hi,
I know that HM1 has a problem with the way he shows the rake you've made at tables(more than real). Is still a problem for HM2?
Thanks!
We take the rake value from the hand histories so it should be accurate. If you think any of the hands are being calculated incorrectly please send us the hand histories for testing. The RakeBack is not possible to calculate exactly as they (and almost all other sites) now use proprietary methods of ranking players to calculate the rakeback.
If you continue to have problems please zip and email the problem hand histories, with a link to this thread and your forum name, to hm2support@holdemmanager.com
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with 7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.
When sending any hand history files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is too big to attach to an email please upload them to a file hosting site like dropbox or filedropper and send us the download link.