Pokerstars Invalid/crashes at start
Results 1 to 4 of 4
  1. #1
    Junior Member
    Join Date
    Mar 2013
    Posts
    6

    Default Pokerstars Invalid/crashes at start

    hey i had tn2 for a while but wasnt using it. after starting it it said that both my pokerstars versions, EU & FR are invalid. i had all the settings right, correct theme, everything i found on the forums concerning the topic. i then updated my tn2 to the latest version and when i try to start it, it simply crashes and gives me the following problem:

    Problemereignisname: CLR20r3
    Problemsignatur 01: tableninja2.exe
    Problemsignatur 02: 2.2.256.0
    Problemsignatur 03: 5364db08
    Problemsignatur 04: mscorlib
    Problemsignatur 05: 4.0.0.0
    Problemsignatur 06: 4ba22001
    Problemsignatur 07: 1f2c
    Problemsignatur 08: c
    Problemsignatur 09: A4DH5WWIWWW1YJTMP0C0KV4ZWCALU4IN
    Betriebsystemversion: 6.1.7601.2.1.0.768.3
    Gebietsschema-ID: 1031
    Zusatzinformation 1: decf
    Zusatzinformation 2: decf9afcdb05a7d51839a3d9359dd1d0
    Zusatzinformation 3: b471
    Zusatzinformation 4: b471c53a18b7d1df63ccc8b425f37220

  2. #2
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

    Default

    Hi,

    Please do the following

    Go to C\users\yourname\appdata\roaming\tableninjav2
    Move the following file to your desktop Keys_user.txt or it might just be called Keys_user
    Now delete the following folder tableninjav2 from C\users\yourname\appdata\roaming
    Then go to C:\Program Files (x86) and delete the following file PASG

    Uninstall TN2 from your start > control panel

    Now re-install using the following file http://www.holdemmanager.com/Downloa...ate2.2.256.msi

    If the problem persists Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions Home - Browser Automation, Data Extraction and Web Testing Software | iMacros Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
    Junior Member
    Join Date
    Mar 2013
    Posts
    6

    Default

    worked. thanks.

  4. #4
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

    Default

    Hi,

    Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

    Have a nice day and best of luck at the tables.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

Similar Threads

  1. HM2 crashes on start
    By louiscyphre in forum Bug Reports
    Replies: 2
    Last Post: 04-27-2014, 06:17 PM
  2. TN2 crashes at start up
    By HUSNGDNKY in forum Table Ninja 2
    Replies: 5
    Last Post: 03-15-2014, 08:52 PM
  3. Pokerstars client crashes when I start HM2
    By augustas in forum Bug Reports
    Replies: 1
    Last Post: 03-10-2013, 04:30 PM
  4. HEM crashes on start
    By pistolpete in forum General Support
    Replies: 1
    Last Post: 05-01-2012, 11:48 AM
  5. HM Crashes on start up, tried everything
    By adem.i in forum Releases
    Replies: 16
    Last Post: 01-08-2011, 06:48 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •