Crash at loading configuration module
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  1. #1
    Junior Member
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    May 2014
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    Default Crash at loading configuration module

    I am new user of hm2. I wanted to try a trial version of this program, but when I log in this program turns off. What should I do?

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Please see this FAQ to alleviate any security bottlenecks - http://hm2faq.holdemmanager.com/ques...olders+HM2+use


    Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager.


    Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:


    1) Uninstall any 3rd party security software bundles.
    2) Reboot your computer
    3) Please install the latest version: http://www.holdemmanager.com/downloa...ger_2_Beta.exe
    4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - http://hm2faq.holdemmanager.com/ques...ender+Problems
    5) Install Microsoft Security Essentials for antivirus/malware protection and update it - Microsoft Security Essentials - Microsoft Windows


    If you continue to have problems, please reproduce the problem and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing. Email this file to hm2support@holdemmanager.com with a link to this thread and your forum name.


    http://hm2faq.holdemmanager.com/ques...ger+Support%3F

  3. #3
    Junior Member
    Join Date
    May 2014
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    2

    Default

    Fixed. Thank you very much.

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems. Good luck at the tables. If you have any questions or problems do not hesitate to ask us.

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