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If you continue to have problems, try the following -

- From the System Tray right-click the HM Cloud Icon > Settings > General Settings > [x] Detailed Logging - http://hm2faq.holdemmanager.com/ques...Cloud+Alpha%29
- Please reproduce the problem and attach a screen shot - How to Take a Screen Shot in Windows
- Save a copy of the C:\Users\Owner\AppData\Roaming\HoldemManager\Clien t\log.txt file and email it to HMCloud@holdemmanager.com with a link to this thread and your forum name.*
- Please also attach your C:\Users\Owner\AppData\Roaming\HoldemManager\Clien t\HoldemManagerClient.config file.*
* If you are using Windows XP those files will be located in C:\Documents and Settings\UserName\Application Data\HoldemManager\Client

If you can't see the files/folders in question, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

to support@holdemmanager.com with a link to this thread.