Problem with the latest version
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  1. #1
    Member
    Join Date
    Oct 2009
    Posts
    65

    Default Problem with the latest version

    Hi,

    I have version v2.0.0.8052, I think the 3rd update in as many days?! When I click of the opponents tab HEM2 just crashes and shuts down. Any ideas, tried is 4 times and it's the same every time


  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    When there is a crash, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

    Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

    XP: c:\documents and settings\{username}\appdata\HoldemManager
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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