Not work default betting on FTP - Page 2
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  1. #11
    HM Support sideshow's Avatar
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    Aug 2011
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    Hi,

    Please PM me to arrange a tv session
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  2. #12
    Junior Member
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    Mar 2014
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    8

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    i do not undestand..?

  3. #13
    HM Support sideshow's Avatar
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    Aug 2011
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    Please let us know when you are available in GMT time. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days' range of times and notice.

    The World Clock - Search Results This link will help you convert your time.


    Please read this important information before our teamviewer session. We cannot do the teamviewer session until all those issues are addressed below:
    1 Make sure you have updated your windows using the Windows Update feature Microsoft Windows Update Please keep checking for updates until windows shows twice five minutes apart that there are no more updates.
    2 Please make sure you have access to a good connection, we cannot provide support on really slow connections
    3 - Please allow us full access otherwise it slows down the speed at which we can fix the issue
    Please download this version, it's the only one compatible with our version.

    http://www.holdemmanager.com/teamviewer

    After the meeting is set up, then

    Please email the ID and password 5-10 minutes before.

    Email your availability to support@tableninja.com with a link to this thread and your forum name
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  4. #14
    Junior Member
    Join Date
    Mar 2014
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    17

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    i have the same problem

  5. #15
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

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    Quote Originally Posted by emisavoia View Post
    i have the same problem
    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
    Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed.
    See instructions How to make screenhot? Taking screenshots is fast and free. No software to download
    Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

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