Validation servers down? - Page 12
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  1. #111
    Junior Member
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    Nov 2012
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    WTF still no info?!!? i will spam every thread here if nessesery

  2. #112
    Junior Member
    Join Date
    May 2011
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    9

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    There is very little chance that them as a company will improve the way they handle this situation, and also it will be very unlikely that they will improve on fixing problems like this in the future faster. They obviously know about this problem for a long time already, and thusfar have been unable to resolve it, them not being vocal towards the community is basically a decision, and the time it takes and the decisions made show a great deal of incompetence in their management. So if you think this is unacceptable you should definately consider switching to PT4, if you think their product is somewhat good as well, it is all just a decision.

    Chances of managerial improvement are very slim, this type of bad communication towards their customers shows a real high level of incompetence, so do not expect it. Most likely the company is a bunch of programmers with shitty middle management, and probably a dude or some dudes at the top who are competent but not super actively involved in troubleshooting.

  3. #113
    Member
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    Apr 2009
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    51

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    +1 ! Gl

  4. #114
    Junior Member
    Join Date
    Nov 2012
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    16

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    HM1 was better way better

  5. #115
    Junior Member
    Join Date
    Jan 2014
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    2

    Default

    same here.
    By the way, can someone tell me in wich folder does HEM2 archieve Hand Histories after they have been stored in database ?

  6. #116
    Member
    Join Date
    Dec 2009
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    43

    Default

    +1
    A good way to bring the user count up though.

  7. #117
    Junior Member
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    Mar 2014
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    Solved. Someone in another forum said to reboot router (donīt know what it has to do with the issue). I only repaired my internet connection, and now is working.

  8. #118
    Junior Member
    Join Date
    Feb 2009
    Posts
    26

    Default

    It has nothing to do with your router. They fixed it.

  9. #119
    Junior Member
    Join Date
    Sep 2012
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    19

    Default

    It was not the router reset, the issue just seems resolved

  10. #120
    Moderator RDB's Avatar
    Join Date
    Feb 2011
    Posts
    444

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    The issue with our server is now resolved and we apologize for any inconvenience caused. If you have not already done so please try running Holdem Manager 2 again.

    If you continue to have problems, please try all the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...Holdem+Manager

    If you continue to have registration issues please email your Reg.log and log.txt files to us at hm2support@holdemmanager.com as explained at the end of the FAQ.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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