Pokerstars Zoom Stats | shows sometimes only

[bob2007]

1.

Sometimes ZOOM, top left corner , HUD shows

PLAYER NAME , VPIP

That's it! how do i configure? Sometimes it doesn't show anything at all.

2. Regular Hud on regular games works

[fozzy71]

I don't play these tables but I think it is supposed to show on zoom as well as normal tables. Are you saying that sometimes it shows and then it randomly disappears completely? Or it is still showing but some of the information is missing?


Please enable the Settings > Feature Logging > [x] 'HUDStats' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

Please reproduce the problem and attach:
- a short video using TechSmith | Jing, Free Screenshot and Screencast Software or Screencast-O-Matic - Free online screen recorder for instant screen capture video sharing.
- if the video is too big for email you can share it via screencast, dropbox, or filedropper, and send us a link to watch it.
- try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock (right-click the windows clock > adjust date/time > keep the clock with the seconds hand in the video) and poker client lobby clock in the video
- Please attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager and your prefs.xml file from the \Config folder.
- and your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
- If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+

Please zip and email the requested files to hm2support@holdemmanager.com with a link to this thread and your forum name.