HM2 replayer crushed
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  1. #1
    Junior Member
    Join Date
    Mar 2014
    Posts
    4

    Default HM2 replayer crushed

    Hello, I cant review my hands, because my HM2 replayer crushed and instead of normal replayer I see this picture there I can do nothing. Can you explain please how to solve this problem?
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  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Step 1 – Restore Default Settings:
    First try restoring your default settings, often some settings files can become corrupt and cause these issues:
    http://hm2faq.holdemmanager.com/ques...fault+settings

    Step 2 – Uninstall and reinstall HM2 with Revo uninstaller:
    Other times critical system files may not have been installed on previous updates and it can also cause these types of errors or in some cases antiviruses may have removed files that it mistook for unsafe. Doing a revo uninstall also removes old registry file information which might have become corrupt. You can download the free version here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems and there is a useful tutorial how to use it here:
    How To Use Revo Uninstaller To Completely Uninstall Programs

    Uninstall Holdem Manager 2 via Revo unistaller and then reinstall this version:
    http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Please add this file to your firewall and antivirus exceptions and run it as Administrator.

    Step 3 – Follow the steps in this FAQ:

    http://hm2faq.holdemmanager.com/ques...olders+HM2+use

    Step 4: If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    Regards udbrky (Chris)

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