Hello, I cant review my hands, because my HM2 replayer crushed and instead of normal replayer I see this picture there I can do nothing. Can you explain please how to solve this problem?
Hello, I cant review my hands, because my HM2 replayer crushed and instead of normal replayer I see this picture there I can do nothing. Can you explain please how to solve this problem?
Step 1 – Restore Default Settings:
First try restoring your default settings, often some settings files can become corrupt and cause these issues:
http://hm2faq.holdemmanager.com/ques...fault+settings
Step 2 – Uninstall and reinstall HM2 with Revo uninstaller:
Other times critical system files may not have been installed on previous updates and it can also cause these types of errors or in some cases antiviruses may have removed files that it mistook for unsafe. Doing a revo uninstall also removes old registry file information which might have become corrupt. You can download the free version here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems and there is a useful tutorial how to use it here:
How To Use Revo Uninstaller To Completely Uninstall Programs
Uninstall Holdem Manager 2 via Revo unistaller and then reinstall this version:
http://www.holdemmanager.com/downloa...er_2_Setup.exe
Please add this file to your firewall and antivirus exceptions and run it as Administrator.
Step 3 – Follow the steps in this FAQ:
http://hm2faq.holdemmanager.com/ques...olders+HM2+use
Step 4: If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F
Regards udbrky (Chris)