TN 1 stopped working
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  1. #1
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    Default TN 1 stopped working

    Hi, 2 days ago while playing a session my bet/call/check/fold buttons stopped working. I could still use some commands, but only a few. I tried uninstalling and reinstalling, and put in the old config files but it's still not working. I recently had to do that for pokerstars as a file had been corrupted. What should I do?

  2. #2
    Holdem Manager Support Sarek's Avatar
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    Make sure tableninja.exe is set to "run as admin".
    And do the same for
    PokerStars.exe
    PokerStarsUpdate.exe

  3. #3
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    Hi, I did that last night. Today TN started out fine in the morning, but 3-4 hours into my session started getting slow. After 5-6 hours certain commands were extremely slow, and some were unresponsive.

  4. #4
    Holdem Manager Support Sarek's Avatar
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    1) "After 5-6 hours"...
    Why not to restart TN sometimes?

    2) I did Teamviewer session with customer: reinstalling TN1 helped.
    Try

  5. #5
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    I haven't tried restarting TN mid-session before, but I'll try that tomorrow. I reinstalled it a few days ago but saved and replaced the config files, I guess I could try it again and manually enter in the hotkeys.

  6. #6
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    Ok, I reinstalled again, and tried restarting it several times but neither helped at all. I got a few "Unhandled exception has occured in your application" error messages too. I saved the text from one of them. Any other suggestions? Here is part of one of the error messages I received today -
    ************** Exception Text **************
    TableNinja.Scrape+ScrapingError: Error determining if checkbox is checked: Scrape produced null bitmap
    at TableNinja.Scrape.isCheckboxChecked(IntPtr hWnd, RelRect cb_rect, Boolean debug, String debugFilename, Boolean& is_there)
    at TableNinja.TableSensei.handleTourneyAutoRebuyChang es(PSTable table)
    at TableNinja.MainForm.default_bet_timer_Tick(Object sender, EventArgs e)
    at System.Windows.Forms.Timer.OnTick(EventArgs e)
    at System.Windows.Forms.Timer.TimerNativeWindow.WndPr oc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

    By the time I got these messages TN was already slow/unresponsive, it didnt start to get slower after I got them.

  7. #7
    Holdem Manager Support Sarek's Avatar
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    This error message can appear when you have not supported table theme.
    Also: do you have "old and current" Stars client (version 6)?
    Or you switched to their NEW client 7 ? If yes - revert back to 6.
    Client 7 is in beta stage so far, officially is not launched yet.

  8. #8
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    Quote Originally Posted by Sarek View Post
    This error message can appear when you have not supported table theme.
    Also: do you have "old and current" Stars client (version 6)?
    Or you switched to their NEW client 7 ? If yes - revert back to 6.
    Client 7 is in beta stage so far, officially is not launched yet.
    I'm using the nova theme, it's always worked for me in the past. I'm using stars version 6.

  9. #9
    Holdem Manager Support Sarek's Avatar
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    Question which should not be asked by default, but...
    do you still have Windows Aero enabled?
    it must be

  10. #10
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    Yeah, aero is enabled.

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