SNG Sensei bugging out
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  1. #1
    Junior Member
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    Jan 2014
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    Default SNG Sensei bugging out

    Hi,
    sometimes when I play and use the SNG Sensei it bugs out and starts registering me for 1 more sng than what I set it to. So let's say I'm playing 12 tables it sometimes starts a 13th one. And sometimes it just goes crazy and starts registering for new sngs constantly even after the limit is reached and I have to stop it to avoid playing 30 tables.
    I've also sent the logs to your e-mail.

    Regards,
    Karol

  2. #2
    HM Support sideshow's Avatar
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    Aug 2011
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    Default

    Hi,

    We will review your emails and get back to you via email
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  3. #3
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    Default

    i have the same problem as well,please let me know the solution too
    thanks

  4. #4
    HM Support sideshow's Avatar
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    Hi Guys

    We are currently looking into this once we have a solution we will let you know, As a workaround for now we suggest once it registers you in the max please click pause.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  5. #5
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    Default

    Quote Originally Posted by sideshow View Post
    Hi Guys

    We are currently looking into this once we have a solution we will let you know, As a workaround for now we suggest once it registers you in the max please click pause.
    it is a "LOL"
    if we click pause it wont be much difference than registering manually....pause-start-pause-start all the way session??

  6. #6
    HM Support sideshow's Avatar
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    Hi,

    I think i may know what is causing this, If you are in a 180 man tournament and you get moved to a new table, TN2 thinks that tournament is over and registers another, I am not sure if this is the problem but i am looking into it now.
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  7. #7
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    I am only playing single table tournaments.

  8. #8
    HM Support sideshow's Avatar
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    Hi,

    What Pokerstars site are you playing on .com .it etc
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  9. #9
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    Default

    i play only 45 mans at pokerstars.com

  10. #10
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    I play on pokerstars.eu

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