No HUD, a lot of errors after importing from PT4 ipoker

[nydicil]

Hi,
I've used PT4, and I would like to try HEM2. I exported my hands from PT4 and imported them to HEM2.
I have about 150k hands done and about a half of them were with errors.
When I launched replayer, my hud show only "0" hands.

How to fix it?

Regards!

[fozzy71]

For importing PT4 hands see this FAQ - http://hm2faq.holdemmanager.com/ques...ldem+Manager+2

You want to import the original hands and not the exported hands. They support some sites that we do not support and they also support some play money tables which may explain the import errors.

For the HUD problems:


*Note that we do not support play money hands so you must test/play real money hands when using HM2 - http://hm2faq.holdemmanager.com/ques...ay+Money+Hands

Make sure that poker client is saving hands and HM2 is auto importing them - http://hm2faq.holdemmanager.com/ques...nimum+PC+Specs

Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.

Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - http://hm2faq.holdemmanager.com/ques...ime+Adjustment


If you continue to have problems please try our new Priority Support Tool for the 'HUD is not working' topic.

You can read more about the Priority Support Tool here

[nydicil]

Thank you very much, I re-imported oryginal hands and eveything is ok now.

[udbrky]

Thank you for letting us know this is resolved.

Good luck at the tables,

Please let us know if we can help with anything else.