Text based hand histories very buggy since new update
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  1. #1
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    Default Text based hand histories very buggy since new update

    Hey,

    Since the changed format of hand histories (When you are at the table and open them up to review past hands) have been very buggy

    I really dont like the new format, but beyond that, alot of times it is displaying the pot size wrong, and alto of times the actual hands are missing, and the equities are missing alto of the times also

    Can this be fixed please, or anyway to revert to the old format which worked and was much easier to read?

  2. #2
    You're out! udbrky's Avatar
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    Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

    files are zipped by right clicking - send to - compressed folder

    For multiple files, copy to a folder, then zip them.

    to support@holdemmanager.com with a link to this thread.
    Regards udbrky (Chris)

  3. #3
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    I dont think you understood or I didnt explain very well what I mean

    For exmaple, this hand 15d9f8052d9fe9425436e1907b802586.png

    It doesnt show the showdown, the street by steret equity, etc.

  4. #4
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    saw the problem too, but only experienced it on ipoker so far. no showdown AND NO vs HERO stats... appears it does not recognize who hero is at the table!?

  5. #5
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    Having the same issue also.. playing on boylepoker (ipoker). Showdown hands regularly not showing up when opening them up via the tool at the table. HEM is also missing quite a few hands during my sessions and the results are not accurate at end of session for total win/loss.

  6. #6
    You're out! udbrky's Avatar
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    The no showdown should be available in the next gold beta release. While we do not have an exact date for the release, you will receive a prompt to update once available as long as you have enabled the Settings > Updates > [x] Prompt for Beta Updates.

    For the wrong information, we'll need the hand histories to look into it.
    Regards udbrky (Chris)

  7. #7
    You're out! udbrky's Avatar
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    Quote Originally Posted by bluhorseshoe View Post
    Having the same issue also.. playing on boylepoker (ipoker). Showdown hands regularly not showing up when opening them up via the tool at the table. HEM is also missing quite a few hands during my sessions and the results are not accurate at end of session for total win/loss.
    If your database is showing incorrectly:

    1) Please close HM

    2) Please open PGAdminIII

    It is in the Start -> Postgres folder.

    3) Enter your postgres password. The default password is typically postgrespass.

    4) Open the databases.

    5) Highlight your database.

    6) Right click, click maintenance.

    7) Run the vacuum and analyze and reindex functions.

    http://faq.holdemmanager.com/questio...lyze+Database+

    Please try again.

    If wrong, Please create a new database.

    1) Click the database name in the bottom right corner (2nd in)

    2) Click the green + sign

    3) Name it, click ok.

    4) Import the hands from c:\hm2archive using the hand importing function on the ribbon, not the import from database in the database manager.

    If there is another problem, please email support@holdemmanager.com with a link to your post. It's best not to mix threads with different things, it just gets confusing.
    Regards udbrky (Chris)

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