Opponents tab - > Player analysis is crashing HM2
Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Senior Member
    Join Date
    Aug 2012
    Posts
    141

    Default Opponents tab - > Player analysis is crashing HM2

    I guess you are aware of that,
    is there individual fix, or everyone at this stage has this bug ?

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    For now you need to change the Settings > Display Settings > Theme: to 'Dark'

  3. #3
    Senior Member
    Join Date
    Apr 2009
    Posts
    200

    Default

    Hello,
    I got the same trouble than OP running 7961 and saw this post and also this one: http://forums.holdemmanager.com/gene...k-anymore.html
    I used the dark theme and it worked, no crash. However trying to filter using hand range did not work. Basically nothing happen (and I also tried to click refresh). Since I made some tests I know this was working perfectly well in release 7932 (I am not 100% sure but I think it started to not work with release 7952). Did you know about this bug ? I guess it will be solved in the future ?

    Also, since I really prefer the light theme. I could use a trick and that info might help you. When I first went back to dark theme I got the panel with bell curves and other new stuff that was crashing before. Then we dont have access to this panel but if you go back to light theme, it is not crashing anymore !

    Happy New Year !

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    I have duplicated and written up this issue.

    I do not have an ETA on the timeline for this being fixed.

    I have added your email to the list to be notified when it is resolved.

    The internal # for future reference is 7860
    Regards udbrky (Chris)

  5. #5
    Senior Member
    Join Date
    Apr 2009
    Posts
    200

    Default

    Great !
    Thx!

  6. #6
    Junior Member
    Join Date
    May 2012
    Posts
    13

    Default

    I still have this problem. Theme is set to dark and when I open the opponents tab, hands are loading and then HM2 crashes... Any help?

  7. #7
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please run maintenance on the DB.


    1) Click the database name in the bottom right corner (2nd in)

    2) Click the maintenance tab.

    3) Click the Full radio button.

    4) Click the Optimize button.

    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    Regards udbrky (Chris)

  8. #8
    Junior Member
    Join Date
    May 2012
    Posts
    13

    Default

    Thank you, that fixed the issue!

  9. #9
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

    Good luck at the tables. If you have any questions or problems do not hesitate to ask us.

  10. #10
    Senior Member
    Join Date
    Apr 2009
    Posts
    200

    Default

    By the way, no hurry here but just to get an idea.
    Do you have any ETA for issue HM-7860 ?
    Thx!

Similar Threads

  1. Game type changing in opponents->player analysis
    By punter11235 in forum Bug Reports
    Replies: 1
    Last Post: 06-01-2013, 03:47 PM
  2. Opponents > Player Analysis problem
    By Gabriel Drone in forum General Support
    Replies: 1
    Last Post: 04-17-2013, 09:02 PM
  3. Opponents --> player analysis --> stats and notes
    By Th334 in forum General Support
    Replies: 15
    Last Post: 03-22-2013, 10:18 PM
  4. opponents tab - player analysis
    By bluff1919 in forum Feature Requests and Feedback
    Replies: 1
    Last Post: 06-15-2012, 12:24 PM
  5. opponents - player analysis
    By gpp2 in forum Bug Reports
    Replies: 8
    Last Post: 04-01-2012, 10:25 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •