Merge network, HEM not reporting correct profits/losses cash games
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  1. #1
    Junior Member
    Join Date
    Feb 2011
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    Default Merge network, HEM not reporting correct profits/losses cash games

    ***** Hand History for Game 3183005365 ***** (Merge)
    $4.00 USD NL Texas Hold'em - Saturday, February 19, 11:27:46 ET 2011
    Table Santiago (31830053) (Real Money)
    Seat 3 is the button
    Seat 2: Nt575Nt ( $1.20 USD )
    Seat 3: jorjie ( $2.07 USD )
    Seat 4: JrMontana08 ( $4.13 USD )
    Seat 5: turskapur0 ( $6.13 USD )
    Seat 6: lohnjennon1 ( $4.24 USD )
    JrMontana08 posts small blind [$0.02 USD].
    turskapur0 posts big blind [$0.04 USD].
    ** Dealing down cards **
    Dealt to lohnjennon1 [ Ad Ac ]
    lohnjennon1 raises [$0.15 USD]
    Nt575Nt folds
    jorjie calls [$0.15 USD]
    JrMontana08 folds
    turskapur0 folds
    ** Dealing Flop ** [ Ts, Ah, 2d ]
    lohnjennon1 checks
    jorjie bets [$0.08 USD]
    lohnjennon1 calls [$0.08 USD]
    ** Dealing Turn ** [ Kh ]
    lohnjennon1 checks
    jorjie bets [$0.16 USD]
    lohnjennon1 raises [$0.79 USD]
    jorjie raises [$1.26 USD]
    lohnjennon1 raises [$1.26 USD]
    jorjie calls [$0.42 USD]
    jorjie shows [2h, 2c ]
    lohnjennon1 shows [Ad, Ac ]
    ** Dealing River ** [ 6s ]
    lohnjennon1 wins $3.99 USD from main pot
    lohnjennon1 wins $0.21 USD

    as you can see , after collecting rake , i netted a 3.99$ pot

    HEM however is saying i only won 1.13$ ???

    in the $ won section when u are reviewing hands it should clearly be 2$ or 1.98$ , whatver. now it shows only 1.13$ as net profit this is way off how is this possible , i have no clue because hem is importing hh flawlessly but it's not the only example where the net profits are way off the actual result is it possibble that HEM has an issue with merge hh???

    thnx

    how is this possible?

  2. #2
    Moderator RDB's Avatar
    Join Date
    Feb 2011
    Posts
    444

    Default

    Please ensure you have updated to the latest version.

    http://www.holdemmanager.com/Downloads/HmUpdate.exe

    There was a winnings bug when Merge changed there HH format which is now fixed. To correct any affected hands you will need to delete and reimport them.

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