Hud restarts hands counting
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  1. #1
    Junior Member
    Join Date
    Oct 2009
    Posts
    16

    Default Hud restarts hands counting

    Lately my hud seems to restart when i'm playing mtt's. For example i've been playing at a table for 30 hands and suddenly I lose all my stats and the hands counter restarts, so basically I lose the stats I've been collecting and have to wait for them to stabilize again.
    This happened to me on fulltilt and stars, and began 2 weeks ago I think.
    Any ideas? I already have the last update and I've searched all of the options on hm, can't understand why this happens.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.



    Try creating a new database reimporting all your hands.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Oct 2009
    Posts
    16

    Default

    Quote Originally Posted by Patvs View Post
    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.



    Try creating a new database reimporting all your hands.
    Thanks Patvs, I'll try that and see if it helps.

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