"Registered" popup stealing focus
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  1. #1
    Junior Member
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    Apr 2011
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    Default "Registered" popup stealing focus

    The popup that appears after every time sensei registeres to a tournament steals focus from my table, how do i prevent this? its very annoying. I have to click my table again with my mouse, it seems that table ninja thinks the table is still in focus when its been stolen from the popup because its highlighted as if its in focus.

  2. #2
    HM Support sideshow's Avatar
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    Default

    Hi,

    If you go to Hot keys > Cycling > Popping up tables, what have you got the following set to "When foreground is in another Application and a table requires action:"
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  3. #3
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    Default

    I have it set to "Bring it to Foreground (steal focus)"

    just to make it clear what happens is: im about to act on a table, then the "registered" popup appears (on my other screen) and is quickly closed by table ninja. but the focus is now on the pokerstars lobby even though the table is highlighted by table ninja as if it as the window with focus and none of my hotkeys do anything.

    i run both pokerstars and table ninja 2 as administrator, could that be affecting it?

  4. #4
    HM Support sideshow's Avatar
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    Hi,

    Please do the following

    Go to the setup tab in TN2 > click on send logs to Table Ninja

    Once you do this it will create a zipped file with all the settings/logs, Please note the location the files are being saved to.

    Once you do this attach the zipped file to an email and send it to us so we can review it for any errors.

    Email support@tableninja.com with a link to this thread and your forum name
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  5. #5
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    Hi, I have exactly the same problem. Should I send my logs too or do you have some solution?

  6. #6
    HM Support sideshow's Avatar
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    Hi,

    Yes please send us your log along with a 1 minute video showing this, i can't reproduce this so maybe once i see what is happening i can try to reproduce using your settings and following what is in the video.
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  7. #7
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    Default

    Hi, sorry, I had bad setting I guess.

  8. #8
    HM Support sideshow's Avatar
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    Hi,

    No problem if you run into any other issues please let us know.
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