Back up and Restore - but "unknown filetype"
Results 1 to 10 of 10
  1. #1
    Member
    Join Date
    Jan 2010
    Posts
    39

    Default Back up and Restore - but "unknown filetype"

    I've just followed the video instructions to back up and restore my database and I've restored my database to the desk top.

    However, it appears blank and when I try to open it it says "windows can't open this file". It seems it doesn't know what file type it is. And I'm buggered if I know.

    Does anyone know how I can get this data transferred into my other database?

    Thanks

    PS - At the end of the file name it says "hembk", if that's any help

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Is the PostgreSQL version the backup was created in the same the PostgreSQL version you're restoring to? (both are 8.4?)

    In HoldemManager click file--> backuo & restore and try to restore the .hembk file. If that fails, create the backup in pgadminIII instead, read: http://faq.holdemmanager.com/questio...store+Database
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Member
    Join Date
    Jan 2010
    Posts
    39

    Default

    [QUOTE=Patvs;216521]Is the PostgreSQL version the backup was created in the same the PostgreSQL version you're restoring to? (both are 8.4?)


    Hi Patvs

    No they are NOTthe same. Now for my really stupid question.....how do I install 8.4 ?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Install it to port 5433 from PostgreSQL: The world's most advanced open source database
    Both (backup and to where you're restoring to) must have the same version of SQL.

    So both SQL. 8.3.x, or 8.4.x (it doesn't matter what the value is of x)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Member
    Join Date
    Jan 2010
    Posts
    39

    Default

    That's easier said than done

    What exactly am I supposed to do?

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    In which SQL version was the .backup created? 8.3?
    Are you restoring to a different computer, or to the same computer that has a different SQL version installed?

    Install the same SQL version the backup was created it.
    You can download all versions of SQL at: PostgreSQL: The world's most advanced open source database



    Read: http://faq.holdemmanager.com/questio...greSQL+Install
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Member
    Join Date
    Jan 2010
    Posts
    39

    Default

    Patvs - you are assuming that I know more than I actually do! I am useless with computers so you will need to tell me more.

    Can you give me full instructions what to do after I click that download link you provided

    I want 8.4 on both machines. I have 8.3 on the PC and I need to have 8.4.
    But it isn't obvious what I need to do once I click on your link.

    Please can you give me full instructions and then I won't need to keep pestering you with all these follow up questions. Sorry but this is as annoying for me as it is for you

  8. #8
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    You created a backup using the HM backup function?

    You now need to restore the backup file using the restore function:
    File->Backup and restore -> Restore Tab -> "Choose file" -> select the backup file you saved on your desktop and "Start restore"

  9. #9
    Member
    Join Date
    Jan 2010
    Posts
    39

    Default

    Netsrak, that patently isn't working.

    Can you get patvs to answer the question I just asked before your response. Seeing as he is the one who has been dealing with this so far. Here it is again:


    Quote Originally Posted by lionkiller View Post
    Patvs - you are assuming that I know more than I actually do! I am useless with computers so you will need to tell me more.

    Can you give me full instructions what to do after I click that download link you provided

    I want 8.4 on both machines. I have 8.3 on the PC and I need to have 8.4.
    But it isn't obvious what I need to do once I click on your link.

    Please can you give me full instructions and then I won't need to keep pestering you with all these follow up questions. Sorry but this is as annoying for me as it is for you

  10. #10
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Note: If you have an important backup created in 8.3 (containing precious notes) you'll also need to install 8.3 to restore it.

    If you want to install SQL 8.4, the easiest solution is to use the HoldemManager combo installer: http://www.holdemmanager.com/Downloa...ager_Setup.exe
    which will automatically attempt to install SQL 8.4 to port 5432.

    If port 5432 is already "occupied" because you have SQL 8.3 installed, uninstall SQL 8.3 first.

    If the combo installer is unable to install SQL 8.4, you'll have to download the SQL 8.4.x installer from PostgreSQL: The world's most advanced open source database.
    Just click NEXT at every step (so it will install in the default location).
    For password use: postgrespass
    Port: 5432
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Table Manager "Restore position" does nothing?
    By marknekk in forum Manager General
    Replies: 4
    Last Post: 12-24-2010, 08:20 AM
  2. "Backup & Restore" will not connect to DB
    By HowdyDoodee in forum Manager General
    Replies: 9
    Last Post: 10-29-2010, 12:17 AM
  3. Restoring ".backup" restore hands for hand replayer?
    By 4entourage in forum Manager General
    Replies: 8
    Last Post: 09-17-2010, 05:23 PM
  4. Replies: 1
    Last Post: 03-14-2010, 07:11 AM
  5. Replies: 4
    Last Post: 09-02-2009, 10:45 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •