HUD stopped working

[Stuifje]

My HUD suddenly stopped working. When I start auto-import, the tablefinder and HUD won't work. Importing and sessionstats still work correctly. 'Launch HUD with auto-import' is still turned on.
What could be the problem?

[Deuce2High]

Same problem. Vista 32b. Recently installed .net framework 3.5. HUD part of HEM will not start up.

[Al1]

My HUD suddenly stopped working. When I start auto-import, the tablefinder and HUD won't work. Importing and sessionstats still work correctly. 'Launch HUD with auto-import' is still turned on.
What could be the problem?

Same problem. Vista 32b. Recently installed .net framework 3.5. HUD part of HEM will not start up.

Is that working if you load it from "C:\Program Files\RVG Software\Holdem Manager\HMHud.exe" directly?

[Stuifje]

Yes, I already had email-contact with support & this works. Thanks

[Deuce2High]

That works.

[Al1]

That works.

Temporarly, you will have to start your hud like this. Just put a shortcut on the desktop to do things more easily. This trouble will be fixed soon.

[Stuifje]

For you're information: After I started the HUD like this once, now it's working correctly again. So my HUD is back when I start the auto-import.

[Al1]

For you're information: After I started the HUD like this once, now it's working correctly again. So my HUD is back when I start the auto-import.

Mmm, that's weird

Thank for the feedback! I will say that to Roy.

[Rvg72]

What is happening is something is stopping HM from launching the hmhud.exe. We have seen before that SpyBot is often the cause and potentially any other anti virus or firewalls (even windows firewall) could do the same thing. If this happens then either provide HM with more access or manually launch the hud

Thanks

Roy

[ChuckSty]

my hud also just quit working today however it won't launch directly from the program file. when i try to do that nothing happens at all. any help?