Leak Buster No Limit

[orejano]

Hi, I have update to Win8.1 and now I'm only able to user Leak Buster No Limit in trial mode

HM2 is working.

Im runnning HM2 as admin.
--
Here are the details:

License Failure Details
--------------------------------------------------
10/25/2013 2:37:11 AM
LeakBuster2._5.InfoMessage
--------------------------------------------------

A valid license could not be obtained for 'LeakBuster2.5 HM2'. Please contact Ace Poker Solutions for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\Holdem Manager 2\Modules.

No licenses found in C:\Program Files\Holdem Manager 2.

Could not validate license "TRY-A3F9858E-0001 (Still Encrypted)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
Signed with keys for a different product.

Could not validate license "HM2-42620C35-0000 (Still Encrypted)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
Signed with keys for a different product.

Could not validate license "Standard Edition (LBS-)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
License has not been unlocked with a serial number.

Could not validate license "Professional Edition (LBP-SMX0J-N12H2-EUVA-DX6H)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
Detected tampering or unauthorized removal of secure storage.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-SMX0J-N12H2-EUVA-DX6H)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Standard Edition (LBS-)" in LeakBusterNLHM2.
License has not been unlocked with a serial number.

Could not validate license "Professional Edition (LBP-)" in LeakBusterNLHM2.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-)" in LeakBusterNLHM2.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-)" in LeakBusterNLHM2.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Evaluation Edition (LBT-)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
License was used to unlock another license or was modified by the server.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-SMX0J-N12H2-EUVA-DX6H)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Stopped looking for additional licenses.

Timestamp: 2013-10-25T02:44:25 / 2013-10-24T23:44:25
Entry Assembly: HoldemManager, Version=2.0.0.7932, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\Holdem Manager 2\
Platform: Windows Vista 32-bit [6.2 Build 9200]
OS Version: 6.2.9200.0
CLR Version: 4.0.30319.34003
Process Bitness: 32-bit
Culture: en-US / es-AR
Encoding: Europeo occidental (Windows)
IIS Available: True
Machine Code: 5DWC9-U37YK-C3FV9-1AUUV-VT3PR
--

[Leak Buster Support]

It's because your hardware profile has changed. You need to e-mail support and have your license reset, or login to your HM2 account and you can reset it.

[orejano]

It's because your hardware profile has changed. You need to e-mail support and have your license reset, or login to your HM2 account and you can reset it.

I did that last night but didn't work.

[Leak Buster Support]

Your license file likely became corrupt or has an issue. You can delete it and re-register. Follow these steps and it should resolve the issue for you:

1. Close Holdem Manager.
2. Delete the file called 'LeakBuster2.5HM2.lic' (or similar file name) stored in 'C:\ProgramData\XHEO INC\SharedLicenses' and try registering again. This file is hidden by default, so most people think that no files exist in that folder. In Windows 7, when you have windows explorer open, simply click ORGANIZE in the top left menu, and then select 'Folder and search options'. Go to the VIEW tab, and then check 'Show hidden files and folders' and uncheck 'Hide protected operating system files' in 'Folder Options'.
3. If you are using XP check for this folder for the ‘LeakBuste2.5HM2.lic’: C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\
4. Open Holdem Manager and run Leak Buster. Re-register Leak Buster

[orejano]

I just tried again, I logged in to my account and reset the license. got the email saying "License has been reset by admin". then try to register again but it failed.

Under Win8.1 and I'm running HM2 as administrator.

Before the 8.1 update LB was running perfectly.

below are the details. (I deleted the license number from the message for obvious reasons).
--
License Failure Details
--------------------------------------------------
10/25/2013 4:55:31 PM
LeakBuster2._5.InfoMessage
--------------------------------------------------

A valid license could not be obtained for 'LeakBuster2.5 HM2'. Please contact Ace Poker Solutions for assistance.

DETAILS

No licenses found in the suggestion cache.

No compiled licenses found.

No licenses found in C:\Program Files\Holdem Manager 2\Modules.

No licenses found in C:\Program Files\Holdem Manager 2.

Could not validate license "TRY-A3F9858E-0001 (Still Encrypted)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
Signed with keys for a different product.

Could not validate license "HM2-42620C35-0000 (Still Encrypted)" in C:\ProgramData\XHEO INC\SharedLicenses\Holdem Manager 2.lic.
Signed with keys for a different product.

Could not validate license "Standard Edition (LBS-)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
License has not been unlocked with a serial number.

Could not validate license "Professional Edition (LBP-xxxxx-yyyyy-wwww-zzzz)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
Detected tampering or unauthorized removal of secure storage.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-xxxxx-yyyyy-wwww-zzzz)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Standard Edition (LBS-)" in LeakBusterNLHM2.
License has not been unlocked with a serial number.

Could not validate license "Professional Edition (LBP-)" in LeakBusterNLHM2.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-)" in LeakBusterNLHM2.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-)" in LeakBusterNLHM2.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Could not validate license "Evaluation Edition (LBT-)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
License was used to unlock another license or was modified by the server.
Detected tampering or unauthorized removal of secure storage.

Could not validate license "Professional Edition (LBP-xxxxx-yyyyy-wwww-zzzz)" in C:\ProgramData\XHEO INC\SharedLicenses\LeakBusterNLHM2.lic.
Detected tampering or unauthorized removal of secure storage.
An administrator must run the application at least once before limited users can be validated.

Stopped looking for additional licenses.

System Info
--------------------------------------------------

Timestamp: 2013-10-25T16:55:31 / 2013-10-25T13:55:31
Entry Assembly: HoldemManager, Version=2.0.0.7932, Culture=neutral, PublicKeyToken=null
Base Directory: C:\Program Files\Holdem Manager 2\
Platform: Windows Vista 32-bit [6.2 Build 9200]
OS Version: 6.2.9200.0
CLR Version: 4.0.30319.34003
Process Bitness: 32-bit
Culture: en-US / es-AR
Encoding: Europeo occidental (Windows)
IIS Available: True
Machine Code: 5DWC9-U37YK-C3FV9-1AUUV-VT3PR

[orejano]

Your license file likely became corrupt or has an issue. You can delete it and re-register. Follow these steps and it should resolve the issue for you:

1. Close Holdem Manager.
2. Delete the file called 'LeakBuster2.5HM2.lic' (or similar file name) stored in 'C:\ProgramData\XHEO INC\SharedLicenses' and try registering again. This file is hidden by default, so most people think that no files exist in that folder. In Windows 7, when you have windows explorer open, simply click ORGANIZE in the top left menu, and then select 'Folder and search options'. Go to the VIEW tab, and then check 'Show hidden files and folders' and uncheck 'Hide protected operating system files' in 'Folder Options'.
3. If you are using XP check for this folder for the ‘LeakBuste2.5HM2.lic’: C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\
4. Open Holdem Manager and run Leak Buster. Re-register Leak Buster

did that and got the following message: "The serial number could not be used to unlock the software. Please try again".

[Leak Buster Support]

Send me, or HM2 support an e-mail with your registration code. It probably needs to be manually reset.

[orejano]

Send me, or HM2 support an e-mail with your registration code. It probably needs to be manually reset.

Code sent to support@holdemmanager.com

i dont have authorization to send PMs in the forums

[orejano]

Send me, or HM2 support an e-mail with your registration code. It probably needs to be manually reset.

My license was reset by support manually, but I still can't register. I'm still getting the message "The serial number could not be used to unlock the software. Please try again".

Please help me solving this issue.

[Leak Buster Support]

Ok, delete the license file again, and then re-register it, and you should be ok.