Trouble with Autoaction

[cerber]

Auto Action opens tables and joins waitlist only once. That is, i launch autoscan, during first scan joining tables and waitlists normally, but after that new players at the table are ignored, such as the table was all of regulars, then fish are joined, and the auto action does nothing. I tried disable the blacklist function, but nothing happened.

[Patvs]

What game / stake do you scan / play at at which site?

[SamFisher]

Have the same problem. SH nl25 Pokerstars. And if there is a "fish" on the table but table is not full, how to make this table to open but not open all tables passed the filter(join full, open not full)?

Add
Looks like autoaction acts only after first scan, even if I unjoin all waiting lists, it not join again with next scans. HM 8247, PS6. My blacklist config: 8eb7717709.png

[udbrky]

In Scan Profiles, make sure that the Format section does not have conflicting game types set to Required. Change them to Optional.

Make sure that Stars' lobby is default, you are using medium text, and default font.

Please zip and send a screenshot of

- the lobby
- all of your table scanner settings
- the scan profiles settings

[SamFisher]

In Scan Profiles, make sure that the Format section does not have conflicting game types set to Required. Change them to Optional.

Make sure that Stars' lobby is default, you are using medium text, and default font.

Please zip and send a screenshot of

- the lobby
- all of your table scanner settings
- the scan profiles settings

https://yadi.sk/d/rW58-3c4ekUKg

[udbrky]

I have escalated your issue to our 2nd level support techs and they will respond to your email as soon as possible.

[pobeditel123]

I have the same problem! What is the answer? How to make TS join tables during 2nd and further scans(evrything is OK only during the 1st one)?

[udbrky]

This issue has been documented in detail and provided to the developers to resolve.

The assigned internal ticket # on this issue is HM-7712

I have added each of your email address to the ticket so we can notify you once we have fixed it.