Ipoker Notes Issue with new Toast Notification Feature
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  1. #1
    Tech Support Manager morny's Avatar
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    Default Ipoker Notes Issue with new Toast Notification Feature

    Ipoker introduced a new Toast Notification feature. This is being rolled out slowly to different skins, Betfair, Poker770 and a few more have this feature, sites like William Hill do not have it.

    You can tell if the update has been applied to your skin by going to settings and you should see a couple of new banners for Toast Notifications and a couple of other new features.

    This causes a problem when you try and use HM2 to take notes, the toast notification is stealing focus and putting it in the chat box. While we work on this issue there are a couple of workarounds.

    Leaving the toast notification window open on your screen seems to solve the problem
    Unticking "Auto Z-Order" in Hud Settings > General Settings > Advanced settings will also solve the problem. You will need to restart HM2 after applying that change but it can also cause blinking like affects on some setups.
    The final workaround is to disable notecaddy, this will also solve the problem.

    Well try and get a permanent fix out asap
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  2. #2
    Tech Support Manager morny's Avatar
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    Latest beta fixes this, restart your client and you should get a prompt for 7900 or higher
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  3. #3
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    Quote Originally Posted by morny View Post
    Latest beta fixes this, restart your client and you should get a prompt for 7900 or higher
    where i can download 7900?

  4. #4
    You're out! udbrky's Avatar
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    There was an issue and they were pulled. There is a release coming out soon.

    These changes should be available in the next gold beta release. While we do not have an exact date for the release, you will receive a prompt to update once available as long as you have enabled the Settings > Updates > [x] Prompt for Beta Updates.
    Regards udbrky (Chris)

  5. #5
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    Quote Originally Posted by udbrky View Post
    There was an issue and they were pulled. There is a release coming out soon.

    These changes should be available in the next gold beta release. While we do not have an exact date for the release, you will receive a prompt to update once available as long as you have enabled the Settings > Updates > [x] Prompt for Beta Updates.
    Arf, I have the 7877.

    The bug is still here.


  6. #6
    HM Support Patvs's Avatar
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    You'll have to wait for a new 7900+ release.

    If you do not play on Full Tilt, you can try the pulled build: http://www.holdemmanager.com/Downloa...AutoUpdate.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    I'm still experiencing this bug. I assume.

    When I turn Caddy Notes on, the HEM notes window stops appearing.

    I'm using 7923 release and playing at William Hill if that matters.
    What I am doing wrong ?

  8. #8
    HM Support Patvs's Avatar
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    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin"from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...-in-windows-7/
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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