Problem After installing 1.11.06A update.
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  1. #1
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    Default Problem After installing 1.11.06A update.

    When i install the update i get a few errors:

    The package was unable to replace the following file: C:\Program Files (x86) \ RVG Software \Holdem Manager\ AcePokerCoach.dll

    The package was unable to replace the following file: C:\Program Files (x86) \ RVG Software \Holdem Manager Assemblies\ Syncfusion.Tools.Windows.dll

    The package was unable to replace the following file: C:\Program Files (x86) \ RVG Software \Holdem Manager \LeakBuster2.5 limit.dll


    When i run HM i get a blank grey screen, but rest seems normal, when i try and click anywhere on left table i get the following error.

    Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately.

    Could not load file or assembly "LeakBuster2.5 Limit, Version 1.0.0.0.Culture=neutral, PublicKey Token = null" or one of its dependencies.
    Access is denied.

    I can't do anything without getting this error.

  2. #2
    HM Support Patvs's Avatar
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. Or turn off User Account Control completely and reboot.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Default

    Quote Originally Posted by Patvs View Post
    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. Or turn off User Account Control completely and reboot.
    Windows 7,windows firewall, avira AV

    The problems above after installing the beta, I have all three of those processes set to run as admin.

  4. #4
    HM Support Patvs's Avatar
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    Default

    Reboot your computer.

    And run the update again: Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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