Repeated crashes and inability to run HEM
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  1. #1
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    Default Repeated crashes and inability to run HEM

    every time I start up my computer it seems it's only a matter of time before I receive the error

    "the following error occurred when trying to open the database: Connection establishment timeout. Increase Timeout value in ConnectionString"

    I've tried updating to the latest version (1.06.04 beta 18) but that didn't fix the problem - I've already received the error twice after installing the new update which I saw recommended in another thread for the same problem.

    I'm running Vista, UAC is disabled, and everything that needs to be is running as administrator
    Last edited by weatherman; 11-03-2008 at 05:03 PM.

  2. #2
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    just happened again, this time it was when I tried to refresh the stats from my session

  3. #3
    Tech Support Manager morny's Avatar
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    What version of PostgreSQL are you using?
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  4. #4
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    version 8.3.0

  5. #5
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    same problem here - happens every day 1.6.03 H and postgres 8.2 for me
    cheers

  6. #6
    Tech Support Manager morny's Avatar
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    --------------------------------------------------------------------------------------------------------------------
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  7. #7
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    great! now its not registered
    system restore then? i cant find my code

  8. #8
    Tech Support Manager morny's Avatar
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    If you didnt keep your code email: support@holdemmanager.net

    The betas solved that timeout problem so you shouldnt experience it anymore once you update to beta 21
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  9. #9
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    the version you linked in this thread has not solved the problem at all, I'm still getting multiple crashes per day.

    I'm just really disappointed here. The entire reason that I bought HEM while I already owned PT3 was because all I heard about was how stable it is and how I would never have to deal with those annoying PokerTracker freezes anymore in hte middle of playing.

    I can say without question HEM has frozen more times just in the last two weeks than PT ever has for me. I really like the software but I don't know how much more of this I can take, it is literally guaranteed for me now that every time I run the software it will inevitably crash and I'll need to reboot

  10. #10
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    new error!

    Exception of type 'System.OutOfMemoryException' was thrown

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