wpt poker (party poker) hud doesn't work today
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  1. #1
    Junior Member
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    Feb 2011
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    13

    Default wpt poker (party poker) hud doesn't work today

    Hello.

    Something happend with my HM1 in wpt poker. Hud doesn't work. Always worked well but today something happend.
    Please help.

    Thank you.

  2. #2
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    HM Support
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    32,793

    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloa..._05Aug2013.exe

    Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.

    Try the table finder - http://faq.holdemmanager.com/questio...r+to+Show+HUD+

    Make sure you follow the directions exactly.


    If you continue to have problems, please reproduce the problem and post a screen shot of your desktop - How to Take a Screen Shot in Windows

    with the following:

    1) The table manager
    2) The tables (including one with no stats)
    3) The ...handhistory\screenname folder.
    4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

    Please Zip these folders/files and email them, with a link to this thread and your forum name, to support@holdemmanager.com

    Please make 3 and 4 the detailed view with the dates and file sizes etc.

  3. #3
    Junior Member
    Join Date
    Feb 2011
    Posts
    13

    Default

    Thanks.
    I manual added the wpt tables in Table Manager and all is ok.

  4. #4
    *** HM3! *** fozzy71's Avatar
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    Jun 2005
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    Default

    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future email replies to other customers with similar problems.

    Good luck at the tables. If you have any questions or problems do not hesitate to ask us.

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