Cant "Reset all profiles"
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  1. #1
    Junior Member
    Join Date
    Dec 2010
    Posts
    7

    Default Cant "Reset all profiles"

    Hi!
    When i click on reset all profiles on my account page. The page doesnt go further. It says "Wrong on page" in the bottom left corner of Internet Explorer. What is wrong?

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    Make sure windows is fully updated and change your Windows Control Panel > Regional Settings Format to English (USA).

    Try clearing your web cache/cookies, and use a different browser.

    If that doesn't help I may need to ask our sales team to help you, as they deal with the hm.com site problems.

    If you continue to have registration issues, please send your Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.com

    If your Windows is hiding known file extensions the file will simply be called 'reg'.

  3. #3
    Junior Member
    Join Date
    Dec 2010
    Posts
    7

    Default

    Thank you! It worked when I tried it with Mozilla Firefox.

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