After the software update the stakes are being reported incorrectly. 50 NL hands are showing as 0.25/0.25 in the Game type tab.
After the software update the stakes are being reported incorrectly. 50 NL hands are showing as 0.25/0.25 in the Game type tab.
Email us a handhistory file of this game to hm2support@holdemmanager.com
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Same here with all stakes (400, 600 and 1K showing 2/2, 3/3 and 5/5)
EDIT: I just sent you guys an email with HHs and a screencap of the issue. Feel free to contact me for further feedback, if needed.
Last edited by KuATo; 09-07-2013 at 07:02 PM.
This issue has been documented in detail and provided to the developers to resolve.
The assigned internal ticket # on this issue is HM-7468: Party HH from new client show by stakes as 1/1 instead of 1/2, etc
I have added your email addresses to the ticket so we can notify you once we have fixed it.
Sweet. Thank you for taking care of this
It is high on the list of priorities but we didn't want to hold up the recent beta with a fix for the fast forward HUD on the new party client for this stakes issue. Hopefully we can get it resolved before our next beta and/or next official release.
same problem here playing at wpt (party skin), 25NL is showed as .10/.12.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
When can we expect a patch for HM1?