Upgraded subscription but it is not recognised

[Stackem14]

Hi,

I recently upgraded from the 'Standard' to the 'Pro (Stars Only)' monthly subscription and have got the new license code. When I enter the new code in TN2 however, the version does not update and remains as 'Standard'.

Have tried un-installing and reinstalling and deleting the HM2 license files.

Any idea why this upgrade is not working

Regards

[sideshow]

Hi,

We would need to see the license file, Go to C\users\yourname\appdata\roaming\tableninjav2 abd send us your Tableninja.v2.Licensing file to support@tableninja.com

[Stackem14]

Sent

[sideshow]

Thanks for sending the file i will look into this asap

[Stackem14]

Is there any update with this?

[sideshow]

Hi,

This will be resolved in the next release.

[Stackem14]

Hiya, The latest releases 2.2.53.0 or 2.2.54.0 do not fix this issue still... I have sent you the latest file again

[sideshow]

Hi

Thanks for sending the latest file i will look into this right away for you.