Numerous HEM bugs
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  1. #1
    Member
    Join Date
    Aug 2011
    Posts
    35

    Default Numerous HEM bugs

    Hello, my HEM 1 has some bugs in it as of late.

    1. When I make a note after a hand, if the stats of the players HUD changes, the note disappears. It's tilting.

    2. When a table breaks, all the players who remain at the table get fresh stats. So basically the stats for each remaining player reset. Very annoying and costly $ wise

    3. I can't replay more than about 5 hands at once in HEM 1 itself. When I get up a bunch of marked hands and select "Replay All", it crashes with an error note. I have copied it here in case it is useful to you guys.


    Thanks


    ************** Exception Text **************
    System.NullReferenceException: Object reference not set to an instance of an object.
    at a9..ctor(Type A_0)
    at d2.a()
    at d2.a(String A_0, String A_1)
    at HMClass.Hand.a(String A_0, String A_1, List`1 A_2, Boolean A_3)
    at HMClass.Hand.b(String A_0, String A_1, List`1 A_2, Boolean A_3)
    at HMClass.Hand..ctor(String A_0, String A_1)
    at ew.v(Object A_0, EventArgs A_1)
    at System.Windows.Forms.ToolStripItem.RaiseEvent(Obje ct key, EventArgs e)
    at System.Windows.Forms.ToolStripMenuItem.OnClick(Eve ntArgs e)
    at System.Windows.Forms.ToolStripItem.HandleClick(Eve ntArgs e)
    at System.Windows.Forms.ToolStripItem.HandleMouseUp(M ouseEventArgs e)
    at System.Windows.Forms.ToolStripItem.FireEventIntera ctive(EventArgs e, ToolStripItemEventType met)
    at System.Windows.Forms.ToolStripItem.FireEvent(Event Args e, ToolStripItemEventType met)
    at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEven tArgs mea)
    at System.Windows.Forms.ToolStripDropDown.OnMouseUp(M ouseEventArgs mea)
    at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
    at System.Windows.Forms.Control.WndProc(Message& m)
    at System.Windows.Forms.ScrollableControl.WndProc(Mes sage& m)
    at System.Windows.Forms.ToolStrip.WndProc(Message& m)
    at System.Windows.Forms.ToolStripDropDown.WndProc(Mes sage& m)
    at System.Windows.Forms.Control.ControlNativeWindow.O nMessage(Message& m)
    at System.Windows.Forms.Control.ControlNativeWindow.W ndProc(Message& m)
    at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


    ************** Loaded Assemblies **************
    mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5472 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    HoldemManager
    Assembly Version: 1.11.5.7823
    Win32 Version: 1.11.05.7823
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemManager.exe
    ----------------------------------------
    System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    DevComponents.DotNetBar2
    Assembly Version: 8.3.0.0
    Win32 Version: 8.3.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DevComponents.DotNetBar2.DLL
    ----------------------------------------
    System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5473 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    DeployLX.Licensing.v3
    Assembly Version: 3.2.2000.0
    Win32 Version: 3.2.2000.3813
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/DeployLX.Licensing.v3.DLL
    ----------------------------------------
    System.Web
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5471 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
    ----------------------------------------
    System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5473 (Win7SP1GDR.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    WindowsFormsIntegration
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.4902 built by: NetFXw7
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsFormsIntegration/3.0.0.0__31bf3856ad364e35/WindowsFormsIntegration.dll
    ----------------------------------------
    PresentationCore
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5453 built by: Win7SP1GDR
    CodeBase: file:///C:/Windows/assembly/GAC_32/PresentationCore/3.0.0.0__31bf3856ad364e35/PresentationCore.dll
    ----------------------------------------
    WindowsBase
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5453 built by: Win7SP1GDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/WindowsBase/3.0.0.0__31bf3856ad364e35/WindowsBase.dll
    ----------------------------------------
    Softelvdm.SftTreeNET
    Assembly Version: 2.0.13.0
    Win32 Version: 2.0.13.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.SftTreeNET.DLL
    ----------------------------------------
    Softelvdm.Controls
    Assembly Version: 1.0.0.17
    Win32 Version: 1.0.0.17
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Softelvdm.Controls.DLL
    ----------------------------------------
    Npgsql
    Assembly Version: 2.0.6.0
    Win32 Version: 2.0.6.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Npgsql.DLL
    ----------------------------------------
    System.Data
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Data/2.0.0.0__b77a5c561934e089/System.Data.dll
    ----------------------------------------
    System.Transactions
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
    CodeBase: file:///C:/Windows/assembly/GAC_32/System.Transactions/2.0.0.0__b77a5c561934e089/System.Transactions.dll
    ----------------------------------------
    Mono.Security
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/Mono.Security.DLL
    ----------------------------------------
    ZedGraph
    Assembly Version: 5.1.4.31904
    Win32 Version: 5.1.4.31904
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/ZedGraph.DLL
    ----------------------------------------
    PresentationFramework
    Assembly Version: 3.0.0.0
    Win32 Version: 3.0.6920.5453 built by: Win7SP1GDR
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/PresentationFramework/3.0.0.0__31bf3856ad364e35/PresentationFramework.dll
    ----------------------------------------
    SitNGoWizard.1.1
    Assembly Version: 1.0.2.49
    Win32 Version: 1.0.2.049
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/SitNGoWizard.1.1.EXE
    ----------------------------------------
    SitNGoWizard.Localization.2.0
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/SitNGoWizard.Localization.2.0.DLL
    ----------------------------------------
    log4net
    Assembly Version: 1.2.10.0
    Win32 Version: 1.2.10.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/log4net.DLL
    ----------------------------------------
    HoldemVision
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HoldemVision.DLL
    ----------------------------------------
    LeakBuster2.5
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/LeakBuster2.5.DLL
    ----------------------------------------
    LeakBusterOmaha
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/LeakBusterOmaha.DLL
    ----------------------------------------
    LeakBuster2.5 Limit
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/LeakBuster2.5%20Limit.DLL
    ----------------------------------------
    HEMGUI
    Assembly Version: 1.1.1.54
    Win32 Version: 1.1.1.54
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/HEMGUI.DLL
    ----------------------------------------
    AcePokerCoach
    Assembly Version: 1.0.0.0
    Win32 Version: 1.0.0.0
    CodeBase: file:///C:/Program%20Files%20(x86)/RVG%20Software/Holdem%20Manager/AcePokerCoach.DLL
    ----------------------------------------
    System.Core
    Assembly Version: 3.5.0.0
    Win32 Version: 3.5.30729.5420 built by: Win7SP1
    CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Core/3.5.0.0__b77a5c561934e089/System.Core.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
    <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,814

    Default

    What site/games are you playing? I can't recall ever hearing of problems 1 and 2 so we will need to do some testing to see if we can reproduce it.

    Please update to the latest version - http://forums.holdemmanager.com/rele...m1-update.html

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

    For #3:

    Please reinstall Microsoft .NET Framework - http://hm2faq.holdemmanager.com/ques...p+Instructions

    If you continue to have problems, try the following -

    *Try creating a new UTF DB - http://faq.holdemmanager.com/questio...elete+Database
    *Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://faq.holdemmanager.com/questio...6+Export+Hands
    *If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB.
    *Make sure you export/backup everything before deleting the old DB - http://faq.holdemmanager.com/questio...+-+Backup+Tips

  3. #3
    Member
    Join Date
    Aug 2011
    Posts
    35

    Default

    I'm playing PokerStars 6max NL microstakes. I'll try out some of the stuff when I get time. Thanks

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please reinstall Microsoft .NET Framework -
    http://hm2faq.holdemmanager.com/ques...p+Instructions

    Afterwards, please make sure that you update windows completely. Keep checking to make sure that there are no more updates, until it shows twice, five minutes apart that there are no more updates available.

    1) Please close HM

    2) Please open PGAdminIII

    It is in the Start -> Postgres folder.

    3) Enter your postgres password. The default password is typically postgrespass.

    4) Open the databases.

    5) Highlight your database.

    6) Right click, click maintenance.

    7) Run the vacuum and analyze and reindex functions.

    http://faq.holdemmanager.com/questio...lyze+Database+

    Please try again.
    Regards udbrky (Chris)

  5. #5
    Member
    Join Date
    Aug 2011
    Posts
    35

    Default

    didnt work

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloa..._05Aug2013.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...-in-windows-7/
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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