Problems during of backup HM1
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  1. #1
    Junior Member
    Join Date
    Jan 2012
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    5

    Default Problems during of backup HM1

    Hi,

    I got some problem during backup of my HM1.

    When I run the HM backup wizard, just after a minute it returns error message:

    18.8.2013 17:18] holdemmanager: error: pg_dump: SQL command failed
    pg_dump: Error message from server: ERROR: could not access status of transaction 4153127912
    DETAIL: Could not open file "pg_clog/0F78": No such file or directory.

    Please help

  2. #2
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

    Default

    This is the sign of a corrupt database.
    Do you have a backup of all your original handhistories?

    Instead of backing up the entire HM1 database, backup the archive folder: C:/HMArchive, so you can import all the original handhistory files into a new empty database.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Jan 2012
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    Default

    Yes, I followed a guide in FAQ and backuped my datebase manually but there is some other problem with turnaments hand histories. As you probably know, when you finish turnament before the extended registration is close the data about position that you finished and number of entries is not correct. So i have to manually edit these data and correct it, but when i manualy export my handhistories there are no such corrections. Is there any way how to trasfer these data?

  4. #4
    You're out! udbrky's Avatar
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    Jul 2008
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    Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries

    http://faq.holdemmanager.com/images/...ta-view-01.jpg
    Regards udbrky (Chris)

  5. #5
    Junior Member
    Join Date
    Jan 2012
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    Default

    Really thank you for your advice it will save me lot of time. One more question, is it possible to check all these turnaments by one clic like "select all" or I have to clic on every turnament separately because i cant see such a button in HM.

  6. #6
    You're out! udbrky's Avatar
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    Click the first one, scroll down, shift-click the last one, right click and export to export all of these.
    Regards udbrky (Chris)

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