2 Problems with HM2: tournament report problems and a importing hand problem
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  1. #1
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    Default 2 Problems with HM2: tournament report problems and a importing hand problem

    I,

    My first problem is that in the report it s impossible for me to see the different tournaments that i play,If i play several tournament in a day,month all of them is in an only one tab and the date start time is 31/12/9999??? What can i do to resolve it?

    hm mtt problem.png

    My second problem, is that to see my result for my current session i have to restart HM2 (also i see nothing in my active session when a play a session) What can I do?

    TY

    sorry for my bad english.

  2. #2
    You're out! udbrky's Avatar
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    1) Please close HM

    2) Please open PGAdminIII

    It is in the Start -> Postgres folder.

    3) Enter your postgres password. The default password is typically postgrespass.

    4) Open the databases.

    5) Highlight your database.

    6) Right click, click maintenance.

    7) Run the vacuum and analyze and reindex functions.

    http://faq.holdemmanager.com/questio...lyze+Database+

    Please try again.

    If it still shows this, Please create a new database.

    1) Click the database name in the bottom right corner (2nd in)

    2) Click the green + sign

    3) Name it, click ok.

    4) Import the hands from c:\hm2archive


    We need the hand histories for these tournaments. The information shows in the replayer. Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

    files are zipped by right clicking - send to - compressed folder

    For multiple files, copy to a folder, then zip them.
    Regards udbrky (Chris)

  3. #3
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    I

    The vacuum doesn' t work so i try to create a new database (i name it HM3) but i don' t know how to import the hands from c/hm2archive into this new database :?


    hm database problem.png

    Have i to delete in my database the hold hmanager folder?

    Thank you.
    Attached Images Attached Images
    Last edited by Juga1; 08-18-2013 at 09:38 AM.

  4. #4
    HM Support Patvs's Avatar
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    In HM2 click on 'hand importing'--> and run a import from folder on your archive folder.

    Before you do this... check your time adjustment settings first, read: http://hm2faq.holdemmanager.com/ques...TimeAdjustment
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    http://forums.holdemmanager.com/bug-...ney-again.html

    Select hands, not tourney (doesn't work) of the 9999 hands.
    Delete them.
    Close HM2, open PGadmin and do a full vacuum.
    Restart and reimport.

    Hope this helps.
    Last edited by xbytewalker; 08-18-2013 at 09:21 PM.

  6. #6
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    Nothing is going good

    So how can i delete completely hm2/my database? how can i remove it both defenitively because it s not eazy to restore!!!!!!

    Now my problem is that my reports doesn' t show anything, even i auto import manualy but i can see the hands in the active session

    Also how can i link a new database to my hm2 (just for curiosity because i will remove it) Now i have 4 database, wich is the good one, how to know it?
    Last edited by Juga1; 08-19-2013 at 06:07 AM.

  7. #7
    HM Support Patvs's Avatar
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    To completely delete a HM2 database: Go to the Home tab--> Database


    To have your reports show: - Close HM2
    - Please delete the following files:
    all files in the
    C:\Users\username\AppData\Roaming\HoldemManager\Re ports folder
    - Start HM2 again


    If you delete a database, you can't link it again to HM2. You'll have to reimport all the handhistories again into a new database.
    You now have 4 databases, you'll have to remember yourself -based on what you named the databases- which database contains which hands. If a database is corrupted, try deleting it, and continue using one of the other databases.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    Default

    Ty for your differents answer.

    I have reinstall postgress and it seem that' s work.

    Bes regards.

  9. #9
    You're out! udbrky's Avatar
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    Thank you for letting us know this is resolved.

    Good luck at the tables,

    Please let us know if we can help with anything else.
    Regards udbrky (Chris)

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