Hi,
Im enquiring as to whether you are proceeding with the plan to discontinue support for TN1 tomorrow? I just got my free trial with TN2 (to get max value obv) and I was quite looking forward to a sleeker, easier to use product. Instead Im presented with an almost identical product with a ton of bugs. SNG sensei doesnt seem to save my searches correctly and I ended up registering for two $500 9 mans and a $.90 180 man before spotting it. In addition, while testing 4 tables, TN2 wouldnt pop up tables as action was required, causing me to sit out a number of times.
I would hope you continue TN1 support until TN2 is as seamless as its predecessor. Reliability is of paramount importance to people using your product, when TN messes up and Im at 20 tables, I instantly start burning money. A quick glance through the support section tells me Im not the only one with problems. I have no desire to pay for a subscription for a buggy program, Id far quicker return to autoscripts.
That said, I love your product (good job!) when it works correctly and Im fine with paying a subscription. Above anything else though, Im paying for reliability. I play full time for a living, as Im sure many of your customers do, and the last thing I can have is my software not working properly.
Regards
John