BCOD problem

[sejmen1950]

Hi everyone,
today i download the free trial of TN 2,and i open TN2 normally,same so i open Pokerstars,registred in one torunament and start to adjust settings in TN,betting,layouts,hotkeys...and everything worked fine.

Only sensei didn't work,i don't know why, i disabled used account control settings,run TN as adminstrator.And after that i can't run the TN because of BCOD,idk why it's happening.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1050

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002EC5AC5
BCP3: FFFFF8800893E960
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002E8CAC5
BCP3: FFFFF88003DF6358
BCP4: FFFFF88003DF5BB0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

I try to reinstall graphic drivers,but also doesn't help.
I play normally on PS,using holdem manager 2.
And this is my configuration.


thanks for your answers

[Ninja Support]

Hi,

Please do the following
- Uninstall TN2 from Control panel
- Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
- Go to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
- Now reinstall http://www.holdemmanager.com/downloa...a_V2_Setup.exe

let me know if this helps if not send a screenshot of the error.

[sejmen1950]

ty for your answer,but this way also doesn't help,same problem with BSOD.
and then i turn off my antivirus program(Baidu) on few minutes,and everything worked fine.
so i unistall Baidu and install another antivirus program and works fine.
but now i have some problem with sng sensei.i sent you logs file on your email support.

[Ninja Support]

Hi,

1) Thank you for letting us know the issue is resolved, If you need assistance with anything else please let us know.

2) We will review the logs and get back to you asap.

[sejmen1950]

after you send me this,i try once again,but still i cant reg on SNG 180man via SNG sensei

ERROR - [sng] One of the selected SNG rows does not have PokerStars running. We have Paused the SNG Sensei. To resume, please go back to the 'Sit & Go' tab and/or reopen the Sit&Go Filter window, and then in TN2' SNG Sensei tab, click 'Resume'.

This indicates you moved tabs in SNG in Pokerstars or you moved from the SNG tab to another tab, When using sensei you need to leave PS on the SNG tab and while it is running do NOT touch anything in the lobby.

here is screenshot

[sejmen1950]

ERROR - [sng] One of the selected SNG rows does not have PokerStars running. We have Paused the SNG Sensei. To resume, please go back to the 'Sit & Go' tab and/or reopen the Sit&Go Filter window, and then in TN2' SNG Sensei tab, click 'Resume'.

This indicates you moved tabs in SNG in Pokerstars or you moved from the SNG tab to another tab, When using sensei you need to leave PS on the SNG tab and while it is running do NOT touch anything in the lobby.



it's still the same problem

[Sarek]

That client opened - is EU?
Or COM?

In Sensei your setting is for EU

[Ninja Support]

ERROR - [sng] One of the selected SNG rows does not have PokerStars running. We have Paused the SNG Sensei. To resume, please go back to the 'Sit & Go' tab and/or reopen the Sit&Go Filter window, and then in TN2' SNG Sensei tab, click 'Resume'.

This indicates you moved tabs in SNG in Pokerstars or you moved from the SNG tab to another tab, When using sensei you need to leave PS on the SNG tab and while it is running do NOT touch anything in the lobby.



it's still the same problem

Yes it looks like you are using .com client but you have .EU in the PS site drop down, please change this to .com and sensei will work, you may need to setup the filters again so just to be sure i would suggest you do.

[sejmen1950]

yea,now works fine,ty very much.
and one question,does TN2 support PS 7 or? becouse sensei work fine on 6,but on 7 doesn't

[Ninja Support]

yea,now works fine,ty very much.
and one question,does TN2 support PS 7 or? becouse sensei work fine on 6,but on 7 doesn't

Hi,

Right now we are gradually adding support for PS7, the following works along with the betting but only on Mercury theme

* PS7: handling of buyin popup works correctly (when you can't buyin for your desired sum)
* PS7: handling of Auto rebuy/double rebuy/addon works correctly
* PS7: handling of Tourney Registration Popup works correctly
* PS7: recognize correctly the Hand Histories


Sensei only works on PS6 at the moment but will be coming soon.