Reports tab doesn't show all hands
Reports tab always shows only a part of the hands i'm looking for. For example i played 7000 hands on ipoker. If i set filters to all time it shows me 3000 hands. If i set to last 3000 hands it shows 1600.
The sessions tab however works , and if i set same filters in both i get different results.
How do i fix this?
Set the date formatting of your computer to M/d/yyyy (and not to European default d/M/yyyy) with regional settings English (United States)
Clear filters (even though it appears no filters are selected)
Check your time adjustment settings: http://faq.holdemmanager.com/questio...e+Import+Times (if you make changes here, you'll have to reimport the hands into a new empty database, for the changes to have effect)
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Which filters should i clear? I only see the time filter in the reports section.
Click on Edit in reports--> Clear Filters
(see screenshot)
clear2.jpg
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If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
I use a small monitor and because of this that filter wasn't displayed on my screen , unless i minimized the import tab to the left.
Needed to clear the filter indeed.
So all is good?
Please check your DPI settings. Set them to normal.
XP: Change DPI Settings in Windows XP
Vista/7/8: Change DPI Settings in Windows VISTA
Regards udbrky (Chris)
Yes. Problem solved.
Thank you for letting us know you solved your problems.
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