HUD problems have started on Stars zoom from today

[skanberg]

Normally my HUD works perfect on zoom tables, I have been playing a lot for the last couple of months.


One hour ago I logged on to Stars, the Stars client was updated to a newer version. From that point the HUD is not displaying the current hand, and the stats are also not in place.


My HEM version is 1.13.01 Internal.

What to do?

[Major A]

I have the same problem.

[netsrak]

see this, it contains a workaround http://forums.holdemmanager.com/mana...update-ps.html

[Selfius]

see this, it contains a workaround http://forums.holdemmanager.com/mana...update-ps.html

I have the same problem as of today. Do not know how to backup and from today I stopped working well at the tables hud zoom ... Pokerstars spain!

Please new update!!

[Selfius]

I have the same problem as of today. Do not know how to backup and from today I stopped working well at the tables hud zoom. Pokerstars Spain

Please a new update!!

[Patvs]

Please update to the latest version - http://www.holdemmanager.com/Downloa..._17Jul2013.exe

Download and unzip this file and copy the blitz.dll file to your \RVG Software\Holdem Manager\ folder - http://www.holdemmanager.com/Downloa..._26Jul2013.zip

[Selfius]

All perfect now! thanks!

[fozzy71]

We released a beta build with a fix for the Zoom and Rush issues. Please update to - http://www.holdemmanager.com/Downloa..._26Jul2013.exe

If you continue to have problems:

Please check all of the steps on this FAQ - http://faq.holdemmanager.com/questio...rs+Zoom+tables

If that doesn't solve your problems please send us the screen shots and files as requested in the Troubleshooting section via email.

[x3mwisp]

Please update to - http://www.holdemmanager.com/Downloa..._26Jul2013.exe

I updated to this version and when playing normal tables, at some point hud stopped working on newly opened tables. @6max stars.com

[x3mwisp]

after i updated my hem crashes and i had .net error aswell.
Problem signature:
Problem Event Name: APPCRASH
Application Name: HoldemManager.exe
Application Version: 1.11.5.7743
Application Timestamp: 5183c9ca
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 09ce1669
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1049
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e