HM freezes system on startup
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  1. #1
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    Question HM freezes system on startup

    Hi everybody,

    just since recently I've got a problem with holdem manager. When I start the application the "initializing database" window shows up for a few seconds, disappears and then the whole system is stuck and I need to reboot. HM was running fine on the system (WinXP Pro SP2 in a VMWare) before. I'm not sure, it might be since the online activation that the problem occurs. Do you have any idea what's happening there? Is there an error log somewhere, that I could use to track down the error?

    I already un- and reinstalled HM as well as Postgre-SQL.

    Regards
    longeasy
    Last edited by Al1; 11-16-2008 at 08:11 AM.

  2. #2
    Senior Member Al1's Avatar
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    Quote Originally Posted by longeasy View Post
    Hi everybody,

    just since recently I've got a problem with holdem manager. When I start the application the "initializing database" window shows up for a few seconds, disappears and then the whole system is stuck and I need to reboot. HM was running fine on the system (WinXP Pro SP2 in a VMWare) before. I'm not sure, it might be since the online activation that the problem occurs. Do you have any idea what's happening there? Is there an error log somewhere, that I could use to track down the error?

    I already un- and reinstalled HM as well as Postgre-SQL.

    Regards
    longeasy
    Have you deleted the RVG software directory between you uninstall/reinstall of HM?

    (FIRST: Save "Config")
    Try one more time with the deletion of RVG software.

  3. #3
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    Unfortunately that didn't change anything. Even tried without the config folder, too. HM still freezes the system on startup.

  4. #4
    Senior Member Al1's Avatar
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    Quote Originally Posted by longeasy View Post
    Unfortunately that didn't change anything. Even tried without the config folder, too. HM still freezes the system on startup.
    Escalated to Morny (Support), he will answere you shortly.

  5. #5
    Administrator Rvg72's Avatar
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    Quote Originally Posted by longeasy View Post
    Hi everybody,

    just since recently I've got a problem with holdem manager. When I start the application the "initializing database" window shows up for a few seconds, disappears and then the whole system is stuck and I need to reboot. HM was running fine on the system (WinXP Pro SP2 in a VMWare) before. I'm not sure, it might be since the online activation that the problem occurs. Do you have any idea what's happening there? Is there an error log somewhere, that I could use to track down the error?

    I already un- and reinstalled HM as well as Postgre-SQL.

    Regards
    longeasy
    Can you try manually running dbcontrolpanel.exe and see if that launched correctly and allows you to see the database names in your database.

    Roy

  6. #6
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    Same problem there, system freezes some seconds after starting the application.

    Thanks for your quick replies!

  7. #7
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    Update: Reinstalled the .NET framework and now HM is running again

    No idea how it got f***** up, anyway, thanks for your help!

  8. #8
    Senior Member Al1's Avatar
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    Quote Originally Posted by longeasy View Post
    Update: Reinstalled the .NET framework and now HM is running again

    No idea how it got f***** up, anyway, thanks for your help!
    Hey this was the next step we will suggest to you!

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