Exported hands (Anon-Microgaming) doesn't import to HEM
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  1. #1
    Junior Member
    Join Date
    Aug 2009
    Posts
    3

    Default Exported hands (Anon-Microgaming) doesn't import to HEM

    Hello guys

    I played the Anon-tables on microgaming for a couple of hours but had forgotten to import hands while playing. When I imported after my session, only around 200 hands were imported.
    I then manually exported all my hands for the day from the client (Preferences -> Hand History) to my desktop and tried import them into HEM. However, nothing happened. The .txt file was imported, but no hands imported.

    Does this mean that these exported hands are not supported by HEM? Are there any solutions?

    The best regards, chrrrist.

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    We currently don't supported the exported hands format from the Microgaming client.

    We already have a bugticket on this, HM-1355. I've added your email address to the bug ticket, so you'll be automatically notified when it is fixed and this is supported.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Aug 2009
    Posts
    3

    Default

    Alright, thank you.

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