New PC: HUD works fine all sites except ONGAME
Results 1 to 6 of 6
  1. #1
    Junior Member
    Join Date
    Sep 2010
    Posts
    6

    Default New PC: HUD works fine all sites except ONGAME

    Hi,

    Just got a new PC and my HUD works fine on all sites except ONGAME. Hem is still importing hands and detecting the table though. Mucked hands is working as is the box with last few hands just no HUD.

    Image below shows that table is detected.



    Any Ideas?

    Thanks in advance

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,519
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Sep 2010
    Posts
    6

    Default

    Hi I just tried setting up prefered seating as you suggested. When I sit at 10max to setup as instructed a HUD pops up but seems to miss 2-3 players. But when I return to HU tables (where I play) there is still no HUD at all.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,519

    Default

    1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
    2) Close HM and the Table Manager.
    3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
    4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
    5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

    Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

    Make sure you follow the directions exactly.

    Pick the table name in the table finder window to highlight it

    Left-click and drag the red X to that table window

    Click OK
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Sep 2010
    Posts
    6

    Default

    Hi,

    Just tried this with exact same results as before :-(

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,519

    Default

    Email support@holdemmanager.com to schedule a teamviewer meeting.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Stuck on validating on laptop, but PC works fine
    By tdp05 in forum Manager General
    Replies: 3
    Last Post: 08-24-2009, 02:47 PM
  2. No hud in Ladbrokes sng but works fine in cash tables
    By dogmeat in forum Manager General
    Replies: 9
    Last Post: 07-24-2009, 10:20 AM
  3. Updated, 1st day works fine, 2nd day not at all?
    By ese in forum Manager General
    Replies: 3
    Last Post: 07-17-2009, 08:57 AM
  4. No HUD showing up on stars, but works fine on FTP
    By Fill_Lock in forum Manager General
    Replies: 12
    Last Post: 07-03-2009, 11:50 PM
  5. No hands showing in Reports tab, but HUD works fine!
    By Pe4nuts in forum Manager General
    Replies: 9
    Last Post: 12-12-2008, 05:10 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •