My Ongame stats are not showing
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  1. #1
    Junior Member
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    Jun 2009
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    19

    Default My Ongame stats are not showing

    Hello,
    I have all the hands and statistics in my Holdem Manager but i dont have the satts in the software.I tried with the table manager too but it doesnt happen.I am with 1.11.05e version.Can you please give me a solution.
    Thank You!

  2. #2
    Junior Member
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    Feb 2009
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    28

    Default

    Yep same with me, I downloaded the new release today and now I dont have a hud, although it still shows my table in the table finder

  3. #3
    HM Support Patvs's Avatar
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    Default

    Please update to the latest version - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    Note: HM must display version 1.11.05e-1 (and not just 1.11.05e)


    1) Export any custom HUD configs and Copy/Paste your \Config folder before deleting any files as a backup.
    2) Close HM and the Table Manager.
    3) Delete your existing HUD Prefs files, so HM will rebuild them to default.
    4) Delete > \Holdem Manager\Config\prefs.xml, pospref.txt, and pospref2.txt, and pospref4.txt and exenames.txt
    5) Start HM< Auto Import, Open the Table Manager, and test on a single cash table.

    Try the table finder again - FAQ]FAQ - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD - Hold'em Manager Poker Tracking Software :: Configuring Table Finder to Show HUD

    Make sure you follow the directions exactly.

    Pick the table name in the table finder window to highlight it

    Left-click and drag the red X to that table window

    Click OK



    ---

    Also read: http://faq.holdemmanager.com/questio...eferredSeating
    and check your seating preferences settings
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
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    I updated to the latest version from the link u gave but still in my holdem manager it appears 1.11.05e.
    Can you please explain more steps 1) and 3) and in step 4) i have prefs.xml_1.05.08 prefs.xml_1.04.13.Do i have to delete both?

  5. #5
    HM Support netsrak's Avatar
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    Default

    The version number remains the same with this update.

    You only need to delete prefs.xml which may be displayed as prefs..... xml file or something like that.
    The other files may appear like
    pospref.....text file
    pospref2.....
    pospref4....
    Don't delete the prefs files with numbers in the name.

  6. #6
    Junior Member
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    I found the prefs.xml now.Can you please help me with the 1) and 3) steps

  7. #7
    HM Support netsrak's Avatar
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    1) use the export function in the player preferences for all your hud configurations

    3) is deleting the file you just found

  8. #8
    Junior Member
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    Jan 2011
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    HMBetaUpdate.exe Download size 46 448 892
    Hm_1.11.05e-1.exe Download size 46 448 892

    Is it same? After installing Hm_1.11.05e-1.exe HM is "1.11.05e" on the caption.

  9. #9
    HM Support Patvs's Avatar
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    Yes, both now are the same.

    Though you can also update to a more recent: http://www.holdemmanager.com/Downloa...6_Internal.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  10. #10
    Junior Member
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    Jun 2009
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    Default

    It worked when i deleted the pref files and now i see the stats with table finder but i was modified my hud statistics and now they are the default ones in all sites.Can you please help me in this case

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