Hud problem - stats dissapearing

[Jackie55]

Hi!

I have a problem with the hud.

Stats are randomly dissapearing. I ticked the "force ontop" option but that didn't solve the issue. I tryed using the "only active table" and it works fine but the problem is that I can see the stats only at the table where I am active.
All the other tables don't have a hud. Obv that is not a solution.

I am running vista x64. I have 1.11.05e hm version. I tried downgrading to an older version, tryed 1.11.04 but it didn't work, same issue.

I have this problem with the hud on party. Tryed to play on ongame and the issue is the same there too.

Graphic card updated and everything.

Thanks in advance.

[Sarek]

try this version http://www.holdemmanager.com/Downloa...1.11.05e-1.exe

[CountWillis]

I have the same problems already using 1.11.05e-1.
Platform: Entraction
My System is Windows 7 64-bit, running on a SSD

[Patvs]

Which Operating System, Firewall, and Anti-Virus are you using?



For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions for those files to the windows firewall, even if it is off.
Do the same for the main ongame/entraction .exe

[CountWillis]

Which Operating System, Firewall, and Anti-Virus are you using?
For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
Add exceptions for those files to the windows firewall, even if it is off.
Do the same for the main ongame/entraction .exe

Come on, I'm not a dude
already done this ...
the problems first occurs @ Entraction after updating to 1.11.05e-1 and adding Ongame to the HM ...
and the problem still remains after downgrading to 1.11.05c ...

[Patvs]

Besides Force ontop....
did you try hud options--> table preferences--> LOCK THE LAYOUT?

[CountWillis]

Besides Force ontop....
did you try hud options--> table preferences--> LOCK THE LAYOUT?

I did'nt lock the layout - should I?

[Sarek]

Try and see what happens

[Jackie55]

Tried the version you recommended, tried the lock layout, all of these 3 files have administrator privileges, problem still persists!

[netsrak]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.