5050 Poker not working after update
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  1. #1
    Junior Member
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    Sep 2009
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    Default 5050 Poker not working after update

    5050 recently made a software update and HM doesnt import hands correctly anymore. It keeps missing a bunch of hands, also some of my winning hands show up as losing hands and vice versa. This problem is the same for both holdem and omaha. Im was using the 1.11.05d version of holdem manager when this happened, updated to latest version but the problem is still the same.

    Any idea what might be wrong?

  2. #2
    Holdem Manager Support Sarek's Avatar
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    May 2010
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    Eridani 40
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    Default

    please do the following:
    1) go to room's folder and move existing file Handhistory.dat to HM archive
    2) start room (it creates new empty HH file), play 20-50-100 hands with HM autoimport
    3) close room and HM, zip this new Handhistory.dat file and send it to support@holdemmanager.net with link to this thread

  3. #3
    Junior Member
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    Aug 2009
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    Default

    I have the same problem. Please let me know if you need my help aswell and if theres any solution to this.

  4. #4
    Junior Member
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    May 2010
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    Default

    I have the same problem. I think that it will be problem for all of Microgaming rooms becouse of this information :

    "5050poker is proud to announce that - as the first pokercompany within the Microgaming network - we launch the new big update with a lot of exciting features! Here are some examples... "

    I can add that HUD shows stats on some of tables on other do not shows at all,
    And collects somethink like 20% of played stats ... It looks strange.

    thnx

  5. #5
    Junior Member
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    Jan 2011
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    Smile

    same problem.....help!!

  6. #6
    Junior Member
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    Aug 2009
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    Default

    I have problems too.

    My hud is not working well and the results are wrong.

  7. #7
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    5050 poker is already testing the BETA-version of a new client, which is supposed to be used on all Microgaming skins soon.

    We're looking into a fix for this. As it will affect all Microgaming skins soon.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
    Member
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    Oct 2009
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    Default

    Quote Originally Posted by Patvs View Post
    5050 poker is already testing the BETA-version of a new client, which is supposed to be used on all Microgaming skins soon.

    We're looking into a fix for this. As it will affect all Microgaming skins soon.
    Please do. It's really unusable right now.

  9. #9
    Junior Member
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    May 2010
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    Default

    Hellooo

    What' s going on ??? and when is going on ???

    any progress ?

  10. #10
    HM Support netsrak's Avatar
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    Feb 2009
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    Default

    We are still investigating it, i can't give you any ETA

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