An issue you seems to be very weak at
Results 1 to 6 of 6
  1. #1
    Member
    Join Date
    Jun 2012
    Posts
    41

    Default An issue you seems to be very weak at

    In Poker Stars tournaments (Latest HM2 version), if i play against a player who i played many hands before and want to only see the current session, i click on Settings->Session and... Nothing happens! it shift back to Normal. Same thing happens with the HM Replayer. Very disappointing

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,843

    Default

    There are no known issues with this.

    Make sure that your HUD Options - HUD Filters - Last x months is set to between 1 and 120.

    Does the HUD turn to a red background?

    Your computer clock should match your sessions time in active sessions and reports.

    if not, open Hand Importing - Site Time Adjustment and make the adjustment.

    The formula is Computer clock - Sessions time.

    So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

    If your computer clock is behind the Sessions time, you would subtract.

    Please send a screenshot of your sessions with computer clock while playing if there is another issue.

    Please take and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows

    For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.
    Regards udbrky (Chris)

  3. #3
    Member
    Join Date
    Jun 2012
    Posts
    41

    Default

    There was nothing wrong with the HUD Filters (was 12, I changed it to 4...) or the clock. This exact problem doesn't exist in version 7318 - which i keep revert to.

    Where should i send the screen shots? i'll need to take a few and even that won't prove it to you cause, when i click Setting->Session (in the replayer), you suppose to see only the color change. Only when i leave it, the new data should be presented (Less hands with an opponent that i played more than 1 sessoin). So, do you want me to make a short video?

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,843

    Default

    Please send the screenshots, and a video + the log file - If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F



    to support@holdemmanager.com with a link to this thread.
    Regards udbrky (Chris)

  5. #5
    Member
    Join Date
    Jun 2012
    Posts
    41

    Default

    Thanks for making it so easy for me.. I'll do it later. The description is very clear if you are familiar with the program + as I wrote, it happens also with the replayer
    Last edited by oren32; 06-13-2013 at 07:57 PM.

  6. #6
    Member
    Join Date
    Jun 2012
    Posts
    41

    Default

    I just sent a mail to that address with the log file and a video

Similar Threads

  1. Notecaddy PLO: AAJ9as weak
    By czglory in forum NoteCaddy
    Replies: 1
    Last Post: 03-16-2012, 06:03 PM
  2. replayer issue and weird EV issue
    By Newt_Buggs in forum Manager General
    Replies: 6
    Last Post: 12-20-2010, 11:48 PM
  3. Another scanner issue/hud issue
    By Soche_user in forum Releases
    Replies: 7
    Last Post: 01-16-2010, 11:43 AM
  4. Hud working / Pop issue / Import Hud issue
    By Letissie in forum Manager General
    Replies: 2
    Last Post: 01-07-2009, 02:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •