Please check your graphic card: FAQ - Hold'em Manager Poker Tracking Software :: How To Update Your Graphics Card Driver
FAQ - Hold'em Manager Poker Tracking Software :: How To Disable Hardware Acceleration
If that doesn't help Please attach your holdemmanager.config file from C:\Program Files(X86)\RVG Software\Holdem Manager\Config folder (or something similar depending on your installation). It may be just called holdemmanager if you've extenstions turned off.
Attachment 5595I did all the above and I'm still getting crashes every 20min or so and the stats are still disappearing at times although not as much. Is that correct file I've attached?
Yep, its the correct file.
There are some duplicate folders in your auto-import configuration and one very strange entry:
I suggest you delete all entries from your auto-import settings and add them one after the other with testing each site after adding it.C:\Documents and Settings\Declan\Local Settings\Application Data\P5\Betfair\logs,True,True,C:\Documents and Settings\Declan\My Documents\POKER\hand history
Ok done the above and after 25 min of play it crashed again. The stats only worked when i selcted force on top and active table and even then they disappeared at times and the palyer analysis in Active players window was blank. Any other ideas? Are other users who had crash problems with Ongame finding the new version works for them? Its worse for me as the Hud stats arent even working properly while they worked in last version but i was getting crashes.
If your hud stats are incorrect please install the latest update http://www.holdemmanager.com/Downloads/HmUpdate.exe
This should fix this.
One other thing to test: please create a new database and play a session with this empty database.
Any more ideas?
Run a full scandisk/chkdsk and defrag on your harddisk.
XP is updated to XP3 fully updated?
You only have problems with Ongame right.... not like the opening post if you a play Ongame and Entraction simultaneously?
Last edited by Patvs; 01-29-2011 at 08:58 PM.
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