acces trouble.
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Thread: acces trouble.

  1. #1
    Junior Member
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    Nov 2010
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    Default acces trouble.



    When i try to acces say than there's a problem with the database, im a noob in these, i don't know what to do.

    thanks n regards!

  2. #2
    Holdem Manager Support Sarek's Avatar
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    Default

    do you have Postgresql installed? If no - just install it
    if yes:
    This is usually a firewall or windows update issue and the following guide will help you to fix this problem.

    Go to Start > Programs (or all programs) > PostgreSQL 8.x > choose Stop Service

    Start > Programs (or all programs) > PostgreSQL 8.x and choose Start Service. This may take some time and a black dos window may appear while it’s starting. If it fails to start delete the C:\Program Files\postgresql\8.x\data\postmaster.pid file, if you see it. Do not delete any other files

    Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily – FAQ - Hold'em Manager Poker Tracking Software :: Windows Firewall / Defender Problems - Windows Firewall / Defender Problems

    If none of those worked Please reboot and try following these FAQs, step by step:

    FAQ - Hold'em Manager Poker Tracking Software :: Can't Connect / Failed to Start PostgreSQL Can’t Connect / Failed to Start PostgreSQL

    Reinstall the same version of postgresql, using the same \data folder – FAQ - Hold'em Manager Poker Tracking Software :: Reinstall PostgreSQL Preserving Old Database PostgreSQL Preserving Old Database

    Failing that you will probably have to reinstall PostgreSQL completely and reimport your archived hands using these instructions. Once you do this you won’t have access to the hands in the old database but since you can’t connect to the database your already in that situation.

  3. #3
    Junior Member
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    Nov 2010
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    Default

    hi. thanks 4 the awnser now when i try to open the hm appears this:




    and then the windown than appear in my post before(the fisrt here).

  4. #4
    HM Support Patvs's Avatar
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    Default

    Open dbcontrolpanel.exe (=Database Management) and create a new database
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Nov 2010
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    Default

    it work, thanks .

    u can close the theard.

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